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Claims

Law Commission hits mark

The Law Commission's recommendation that damages should be available for policyholders who receive delayed claims payment has been well received by the insurance industry.

GI market to suffer

The UK general insurance market is likely to suffer from a decrease in investment returns and greater claims inflation in 2010, according to Pricewaterhouse Coopers.

Axa boss hits back at Accident Exchange

Axa Insurance claims managing director David Williams has hit back at credit hire operator Accident Exchange, after being revealed as the insurer with the most exposure to Autofocus evidence.

Earle joins GAB to strengthen casualty

GAB Robins has strengthened its burgeoning casualty department with the appointment of former Teceris technical director Richard Earle as a senior casualty adjuster.

MIB chief: warning over extra ELTO costs

Motor Insurers' Bureau chief executive Ashton West has warned insurers that they face "significant" extra costs as a result of an agreement with the Association of British Insurers to jointly build an Employers' Liability Tracing Office.

Questgates launches fast-track MoJ service

Loss adjuster to provide a fast track motor investigation service designed to help its insurer clients meet the requirements of the road traffic accident personal injury claims reforms being introduced on April 30 2010.

AMU and AMS to merge

The Assurance Medical Society and the Association of Medical Underwriters are to merge to form the Assurance Medical and Underwriting Society.

Florida jury awards $26.6m to smoker's widow

A Florida jury has ordered cigarette manufacturers RJ Reynolds and Philip Morris to pay $26.6m to the widow of a longtime smoker who died of lung cancer, the latest verdict in the Engle progeny lawsuits.

Garwyn recruits new fraud policy head

Garwyn has appointed Tracy Kenny in the newly created role of policies and procedures officer. Reporting to Ian Chapman, finance director, Ms Kenny will be based at Garwyn’s claims management unit in Birmingham.

Claims Charters - Standard bearers

Many saw Allianz Insurance's decision to publish performance statistics as a bold move. Stephanie Denton looks at the pros and cons of a claims charter and asks if other insurers will follow suit.

Intersport to save partners £5m in leakage

Intersport Insurance Services has set its sights on becoming the "preferred option" for the validation and replacement of sports equipment, after vowing to save its partners £5m in claims leakage during 2010.

North of the Border: Pleural plaques

The Westminster government's recent announcement that it will not be restoring the right to claim compensation for pleural plaques, under English law, following consultation on the issue, has left those with plaques in England and Wales in a somewhat…

Validus to cross-check claims

Insurance service business Validus has launched a system it claims can save insurers millions by tackling the fraudulent practice of overlapping hires in the credit hire industry.

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