Claims
Post Intelligence Benchmarking – Loss adjusting: The loss leaders
Insurance 360‘s groundbreaking survey of the performance of loss adjusting firms reveals who is performing well and who needs to up their game. Peter joy reports.
ABI approves IFR trial
The Association of British Insurers has given the green light for a six-month trial of the Insurance Fraud Register.
Fraud Management Briefing news: RBSI's Clare urges more underwriting input in fraud arena
Insurers must focus on the entire length of the product cycle in order to combat fraud, a senior figure at Royal Bank of Scotland Insurance has warned.
Fraud Management Briefing news: Psychology is 'no silver bullet' strategy
The most advanced psychological techniques must be used as part of an overall fraud strategy to be most effective, Crawford's claims psychology director Nikki Grieve-Top claimed.
Adjusting 'for free' service unveiled
Claims management services provider LAS has outlined plans to shake up the way loss adjusters are remunerated, with the launch of a new arm that it boasts can provide an equivalent service for free in 95% of household cases.
Lord Young blasted over H&S
Garwyn health and safety director Mike Williamson has revealed he is "uneasy" about a potential lack of objectivity in Lord Young's upcoming health and safety report.
Insurers face age ban if gender ruling is enforced
The British Insurance Brokers' Association has consulted its European counterpart Bipar on the best step forward after a European Court of Justice advisor said gender should not be a determining risk factor when setting insurance premiums.
Major brokers fail to sign Aldermanbury Declaration
Three of the UK's major brokers are conspicuous in their absence from a list of signatories to the Chartered Insurance Institute's Aldermanbury Declaration.
Helphire eyes new areas after restructure
Helphire is gearing up to enter a period of development, after completing a substantial restructuring of the business.
Interview - Patrick Snowball: Turning the light on at Suncorp
When Patrick Snowball headed to Brisbane to take the reins at Suncorp, many in the UK industry were surprised. Jonathan Swift finds out why he took this particular job offer and his plans for his tenure.
Fraud Management Briefing news: Ombudsman is criticised for condoning fraud
A financial ombudsman sparked debate when she questioned whether the insurance industry should always consider that a customer who exaggerates a claim has committed fraud.
RBSI unveils new senior claims team
Royal Bank of Scotland Insurance claims boss Steve Maddock this week unveiled his new senior team.
Fraud Management Briefing news: Insurers warned against broad approach to litigation
Insurers who litigate broadly instead of focusing on specific fraud cases are likely to lose business, Tradex has warned.
Solicitors' PI numbers stable
The number of law firms without solicitors' professional indemnity cover has remained stable due to competition among qualifying insurers, XL Insurance has claimed.
MYI makes Eire move
Loss adjuster MYI has opened up its first office in the Republic of Ireland.
In series - Professionalism & CPD: Banging the drum
Lynn Richards-Cole extols the virtues of professionalism for brokers and details why technical skill development is essential in serving customers.
Fraud Management Briefing news: First broker poised to join the IFB
The Insurance Fraud Bureau is set to expand its membership after inviting brokers and loss adjusters to join its network.
Editor's comment: An offer you can't refuse?
Most of us will no doubt have been taken in by the 'buy one, get one free' offers that litter the aisles of supermarkets — and ended up with two of something we had no intention of buying. It is thus with some interest that Post this week reports that…
Fraud Management Briefing news: Allianz boss seeks support for casualty fraud forum
Allianz fraud manager Mihir Pandya has vowed to establish a casualty fraud forum with the help of the Insurance Fraud Bureau.
Broking focus - SME: Survival of the fittest
Are brokers right to see SME as a 'safe house' for commercial insurance, Jakki May asks if direct insurers can really have an impact on the sector and how intermediaries can counteract this threat.
Environmental liability - under-insurance: Clean up your act
Environmental insurance is regularly purchased by companies looking to cover historical liabilities rather than their day-to-day operational risks. Tony Lennon examines the reasons behind this decision.
Fraud Management Briefing news: Fraud victims broken down
Nick Mothershaw, director of fraud and identity solutions of Experian spoke to delegates about how the insurance and credit industries can work together to root out fraud using credit verification processes and checks.
Post Magazine – 7 October 2010
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Finnish insurance giant signs claims deal
Finnish insurance group OP-Pohjola Group has today announced that its subsidiary, Pohjola Insurance has selected Guidewire Claim Center as its new claims management system.