Claims
Law report: Claim was made within time
This law report was contributed by law firm Berrymans Lace Mawer.
Law report: Memorandum 23 not a self-standing form of cover in defective workmanship case
This law report was contributed by law firm Berrymans Lace Mawer.
Law report: Previous conviction found to be relevant by Court of Appeal
This law report was contributed by law firm Berrymans Lace Mawer.
Telematics: Ask the experts
Insurers should be wary of rushing into the telematics market alone – pricing, legacy technology and cost mean collaborating may be a wiser strategy.
In Series: Claims: Don’t let go
Firms that go the extra mile to ensure customers feel valued at all points of interaction will reap the benefits when it comes to renewal.
In Series: Claims: Problems shared
In a price-sensitive environment, can claims service with an emphasis on communication play a role in retaining customers?
North of the border: Fallout from a prisoner’s leave
In Ann Thomson v The Scottish Ministers the claimant’s daughter was murdered by John Campbell, a prisoner on short leave.
Claimants View: Misinformation has public running scared
Motor insurers are not suckers for punishment – suckers do not make multimillion-pound profits.
Barclays ends PPI complaints handling contract with Deloitte
Around 300 staff employed by Deloitte to handle payment protection insurance claims for Barclaycard were told their contracts would finish a month earlier than scheduled, The Times reported.
Claims Club Monthly Missive: The end of dotcom innocence
Last week Aviva announced it is to close its online salvage business, Bluecycle, outsourcing the business to Copart.
Which report calls for transparency on aggregators
An investigation by consumer group Which found like-for-like car insurance quotes vary “widely” between the different comparison sites.
Quindell strikes deal with Renault UK
Quindell has signed a contract to provide Renault UK with accident management services across Great Britain.
Aviva to close Bluecycle salvage operations in further cuts
Aviva has confirmed it is to close its online salvage business, Bluecycle, and will acquire its future salvage services from Copart.
Questgates expands footprint to include Dublin
Loss adjuster Questgates has opened its first Dublin regional office.
Questgates expands presence with office in Dublin
Loss adjuster Questgates has opened an office in Dublin.
European floods to cost insurers £3.3bn
The insurance industry will faces losses of €4bn (£3.3bn) following flooding across Central Europe are, with most of the claims coming in Germany.
European flood payout tops £3.3bn
Insured losses from flooding across Central Europe are estimated at €4bn (£3.3bn), with most of the claims coming in Germany.
Ten teams up with Prism for disaster recovery and repair offering
Ten Insurance Services has joined forces with Prism Network to provide disaster recovery and repair services to its members.
Crawford makes three appointments
Crawford & Company UK has appointed three senior international adjusters within its international market team.
Post magazine – 11 July 2013
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Relive the 2013 British Insurance Awards: Video Highlights
The 2013 British Insurance Awards was last week widely praised as “the best ever”.
Blog: Is Europe Flood Re's Achilles' Heel?
David Worsfold, group editorial services director at Post's publisher, Incisive Media, explains why the ABI and government might have more to fear from Europe than they first thought.
Q&A: Andy Watson: Happy days
Andy Watson reflects on his short time in charge of Ageas UK and discusses market issues, including the referral fees ban, regulation, telematics and recent job cuts in the sector.
Leaders eager to distance themselves from rogue investigator allegations
Calls to name firms from leaked Leveson report forces industry to soul search.