Claims
C-Force: It's time to unmask the claims heroes
2016 was a big year for insurance claims – but who are the people behind the scenes, making sure customers receive the best service possible?
Insuring the future: 10 tech gadgets
Innovations are bringing new technology into our lives at an almost frightening pace. Whether we want to control our central heating from our smartphones or check on our home security, appliances that can be controlled remotely are giving us greater…
Roundtable: Health and cyber crime: Cyber crime against the healthcare sector
With cyber crime the fastest growing criminal activity in the world, attacks on healthcare providers are becoming more prevalent. Post, in association with Kennedys, hosted a roundtable to find out the scale of the threat – and what the industry can do…
FSCS pays out over £26m on Enterprise claims
The Financial Services Compensation Scheme has paid out over £26m in compensation on claims following the collapse of Enterprise Insurance.
Blog: What brokers can do to tackle SME underinsurance
Many small and medium-sized enterprises are not sufficiently protected against the risks they are most concerned about - and brokers can help fix that.
Legal Update: New pre-action protocol for construction and engineering disputes
As the new pre-action protocol for construction and engineering disputes, insurers may need to amend their policies for those claims.
Merry Christmas from Post
Incisive Media's offices are now closed until Tuesday 3 January 2017 for the festive period. We would like to take this opportunity to wish you all a very Merry Christmas and a Happy New Year from the Post team.
Final Perils loss estimate for Storms Eva and Frank hit £504m
Catastrophe data firm Perils said flooding linked to storms Eva and Frank caused insured losses of £504m.
Court of Appeal finds insurers may only have to pay incurred reinstatement costs
Insurers may only end up paying for reinstatement costs that the insured has in fact incurred, the Court of Appeal has found.
This week in Post: Scrooge, Vnuk and season's greetings
As Christmas day draws near lawyers this week branded the Association of British Insurers’ legal challenge over the government’s discount rate review as “worthy of Scrooge himself”.
Marsh's White on delivering client value and innovation in uncertain times
Just when we thought the world couldn't get much more uncertain, 2016 happened.
Blog: Drone regulation
Drones or Unmanned Aerial Vehicles are now being used across a range of sectors and usage gives rise to some issues.
S&G under investigation by Australian regulator
Troubled law firm Slater & Gordon is being investigated by the Australian regulator.
Kofax's Ong on innovations to enhance customers’ digital experience
From e-signatures to smart capture, Alson Ong shares innovations insurers can use to retain tech-savvy, omnichannel and increasingly demanding customers.
Government consultation on Vnuk may change the definition of a vehicle
The government has begun a 14-week consultation to determine whether the current definition of a vehicle should be extended.
Blog: Brokers need to tap the Gap potential
Guaranteed asset protection insurance presents a largely untapped opportunity for brokers.
Five jailed in £1.1m crash for cash scam
Five men were given jail terms last week in connection to a £1.1m crash for cash scam.
Flood claims: Under the weather
One year after Storms Desmond and Eva, schemes are now available to make cover affordable for households and small businesses in areas at risk of flooding. As barriers to resilient repairs persist, the focus is shifting to a more precise mapping of the…
Aviva claims director joins IFB board
Rob Townend, Aviva’s claims director for UK general insurance, has joined the board of the Insurance Fraud Bureau.
Axa's Duverne on the insurance industry waking up to women decision-makers
2016 may go down as the year the insurance sector woke up to the growing importance of women in the global economy and recognised that it needs to address their requirements for a whole range of products and services. Whether as entrepreneurs or heads of…
Cold call reporting leads to ICO raids
A business and two homes in Macclesfield and Heald Green were searched by Information Commissioner’s Office officers today.
Willis Re's Turner on why PPOs are ceasing to be a threat
The legal environment for the settlement of serious injury claims in the UK changed radically with the introduction of Periodic Payment Orders.
Blog: Loss adjusters lead encouraging flood-resilient repairs
Loss adjusters are encouraging flood-resilient repairs but a strong incentive is needed to support take up.
Four out of five unaware how to report cold calls
Four out of five people are unaware they can report cold calls to the Information Commissioner’s Office, a Post survey can reveal.