Claims
Is customer satisfaction enough?
The European motor insurance market faces intensified price-based competition leading to profitability issues for insurers but as Imran Ahmed explains when it comes to customer satisfaction insurers can hold their heads up high.
Major loss in the Mediterranean
Natural catastrophes across the Mediterranean made the headlines last year but fires are just as high risk for major losses as Jane Bernstein learns and European insurers also need to keep their eye on new and emerging risks.
View from the Top: Sunlight drives away shadows
Major risks are not included in the existing European Insurance Mediation Direction. The Federation of European Risk Management Associations believes they should be, and is urging the European Commission to bring them into the current revision of the…
Post Europe View from the Top: Sunlight drives away shadows
Major risks are not included in the existing European Insurance Mediation Direction. The Federation of European Risk Management Associations believes they should be, and is urging the European Commission to bring them into the current revision of the…
Post Europe: Is customer satisfaction enough?
The European motor insurance market faces intensified price-based competition leading to profitability issues for insurers but as Imran Ahmed explains when it comes to customer satisfaction insurers can hold their heads up high.
IFB fraud adviser joins Groupama
Groupama Insurances has appointed Marc Yeates to the role of counter fraud claims adviser.
Omega more than doubles New Zealand quake loss estimate
Omega Insurance's loss estimate for the New Zealand earthquake has risen to US$16.8m, net of reinstatement premiums and before profit commission effects, and US$18.9m after profit commission.
Post Magazine – 6 January 2011
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Crawford names new Asia director
Claims company Crawford & Company has named Ian Baxter as regional director of global technical services for the Asia Pacific region.
Former Xbridge boss plots online return – Post in print: 6 January 2010
News editor Mairi MacDonald outlines the main news from this week's issue of Post, which reports that former Xbridge boss Tony Deacon is poised to return to the market with a similar venture after his new business received the regulatory green light just…
Former Xbridge boss plots online return – Post in print: 6 January 2010
News editor Mairi MacDonald outlines the main news from this week's issue of Post, which reports that former Xbridge boss Tony Deacon is poised to return to the market with a similar venture after his new business received the regulatory green light just…
Former Aon claims director joins Marsh
Marsh has appointed Alan Morton as senior claims advocate of its international division and property claims practice group leader, UK and International.
Former Aon claims director joins Marsh
Marsh has appointed Alan Morton as senior claims advocate of its international division and property claims practice group leader, UK and International.
Postscript – 50 years ago: Insurers face fresh flood claims
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 50 years ago reveals.
Postbox: Checking cover levels is essential
I would like to comment on the recent online report that the chairman of the Association of Law Costs Draftsmen is warning law firms against using uninsured legal costs advisers to draw up complex bills.
Law report: Asbestosis ruling expedient on evidence needed
This law report was contributed by national law firm Berrymans Lace Mawer.
Big freeze results in more property claims
Property claims have become more serious and extensive this winter as a result of the freezing temperatures, according to Crawford & Company.
Rise in claims push motor reinsurance rates up 50%
More severe claims frequency and an increase in periodical payment orders have contributed to UK motor reinsurance rates leaping by as much as 50% at the 1 January renewals on a rate-adjusted basis.
Penny Black's insurance week
While Penny amused herself over the festive break by taking in David Hasselhoff in pantomime, Crawford UK and Ireland CEO Benedict Burke took in the more rarefied and cultural surrounding of the National Theatre to watch Alan Ayckbourn's Season's…
Rackstraw joins WNS to spearhead property push
Motor claims handling specialist WNS Assistance has appointed Rok's former director of insurance services Arthur Rackstraw to spearhead its foray into the property sector.
Career development & CSR: BGL Group donation boosts reach of Samaritans
The BGL Group has donated £15 000 to The Samaritans. The cash boost will directly support a project updating The Samaritans' contact systems, which will allow the charity to answer thousands more calls from people in emotional distress.
Adjusters in deal talks
Canadian loss adjuster SCM Insurance Services is on the lookout for more acquisition targets, in a bid to expand its presence in the UK market.
Law report: Court of Appeal upholds school placement decision
This law report was contributed by national law firm Berrymans Lace Mawer.
View from the top: Ending whiplash woes
Whiplash claims are at the core of the spiralling cost of motor insurance and it is incumbent on insurers to get to grips with the problem.