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Claims

Ifed raid: Joining up with the front line

When it comes to the industry-funded Insurance Fraud Enforcement Department, market attention normally focuses on the severity of the sentences handed down to ghost brokers and crash-for-cash fraudsters. Callum Brodie joined the Ifed team for an early…

Loss adjusting: Back to the future

Loss adjusters should learn from the past in order to rediscover the human touch – and returning to regional markets is a good start, says Trevor Latimer

PI lawyers deny ethical standards slipping

Personal injury lawyers have denied ethics in their business are slipping, suggesting trained lawyers are increasingly forced by time pressures to be more distant from their clients.

Your say: The warm weather is a damb squib

A slight rise in temperature and drier conditions has done little to ease pressure on claims staff who continue to deal with large numbers of claims flowing from the heavy rainfalls of 2012.

Charles Taylor appoints director

Run-off specialist Richard Hayes has joined Charles Taylor Insurance Services as strategic business planning and development director and is charged with driving the firm's plans for growth in the insurance services market.

Motor Insurance: Claims, lies and videotape

Dashboard cameras are commonplace in Russia to prove road accidents to the courts and to protect against police corruption. But what impact do they have on the insurance sector? Anne-Louise Fogtmann explains.

View from the Top: The end of boom and bust

I was recently thinking that I may never see another overall hard market cycle in my lifetime and we have speculated here that new forms of investment and rapid capital deployment could have a major impact on the market if more consistently applied.

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