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Claims

Penny Speed meets... Rob Smale, claims director, Ageas

Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own ‘speed…

Education, education, education

Fraud is a major and growing issue. We've all heard the figures bandied around about how much this crime costs our industry, but the responsibility for tackling fraud does not lie at any one door.

IFIC Forensics launches fire triage service

IFIC Forensics has launched a forensic fire triage service which aims to reduce insurers’ exposure to claims leakage from residential and small commercial arson cases, particularly in times of claims surge.

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