Are we looking at fraud wrong? And is AI to the rescue?

fraud

News Editor’s View: Fraud has long been a scourge of the insurance industry, and with £1.1bn of fraud still going undetected, Scott McGee asks: “Could AI be an avenue to revolutionise fraud and the way the industry approaches it?”

The industry has been doing its best to keep fraud at bay.

Allianz Commercial recently announced it detected £77.4m worth of claims fraud in 2023 – up from £70.7m in 2022 – with application fraud

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Inflation issues remain despite drop in rate

Speaking at the Insurance Post Claims Club, Allianz’s chief claims officer Graham Gibson stated that the latest inflation figures seen this week will not trickle down to insurance any time soon.

Building Back Better at Chelsea Flower Show

Flood Re’s Build Back Better scheme is being used to not only fund internal flood resilience changes but also adaptations to outside space and gardens in the quest to stop and reduce flood waters entering properties, explains Stephen Linklater, claims director of Ageas.

Insurers face margin crush unless premiums are hiked

Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.

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