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Are we looking at fraud wrong? And is AI to the rescue?

fraud

News Editor’s View: Fraud has long been a scourge of the insurance industry, and with £1.1bn of fraud still going undetected, Scott McGee asks: “Could AI be an avenue to revolutionise fraud and the way the industry approaches it?”

The industry has been doing its best to keep fraud at bay.

Allianz Commercial recently announced it detected £77.4m worth of claims fraud in 2023 – up from £70.7m in 2022 – with application fraud

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Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

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