Trade Voice: MGAA’s Mike Keating on why collaboration is key to delivering claims outcomes
Mike Keating, CEO of the Managing General Agents’ Association, examines why more than half of MGAs think improvements to claims processes are needed.
Mike Keating, CEO of the Managing General Agents’ Association, examines why more than half of MGAs think improvements to claims processes are needed.
It’s no secret that getting the claims process right has been – and continues to be – a challenge for the insurance industry.
Despite continual investment in technology over the last two decades to
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