Blog: Why fighting fraud doesn’t have to compromise the customer journey
With fraudulent claims on the rise due to the cost-of-living crisis, Scott Clayton head of claims fraud at Zurich Insurance, considers how insurers can effectively track fraudulent claims while still maintaining an efficient digital claims journey.
The cost-of-living crisis has created a breeding ground for opportunistic fraudsters. Insurance scams are on the rise, and will likely become more frequent as household incomes are squeezed over the
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