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Supply chain focus: How ADAS is shifting the goalposts in motor repair

Car windcreen

With positive claims experience being one of the most important aspects of policyholder retention, the impact of the supplier on their journey will come under increased scrutiny. And motor claims is no different writes Pete Marsden, managing director at National Windscreens, especially as advanced driver assistance systems becomes more popular.

Peter Marsden, managing director, National Windscreens

Vehicle complexity is developing at an accelerating rate and this means that, in many situations, established

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