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IBIS 2016: Days of human intervention in low value motor claims could be numbered

Technology

The use of technology will dramatically change the way motor claims are handled, delegates were told at the IBIS Global Summit 2016 in Barcelona on Tuesday.

John Fearn, motor claims product and strategy manager at third-party administrator Broadspire, a crawford company, said: "There is a real opportunity with the technology that we're seeing for

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