Loss adjusting: a sea change?

Men shaking hands

Consolidation has been the buzzword of the insurance industry over the last 12 months and the claims space is no exception, where loss adjusters have been buying, selling and merging at a feverish pace.

But while the spate of deals that saw VRS Vericlaims purchase Ellis May, Charles Taylor acquire Knowles Loss Adjusters and Crawford make a double swoop for Buckley Scott and GAB Robins may have

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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