Claims Club: Deafness claims on the rise as CMCs pursue new avenues

Post Claims Club

Insurers have repudiated almost three-quarters of industrial deafness claims so far this year as claims management companies look to expand on their traditional personal injury focus.

That was the message coming from Zurich UK director of technical centre claims John Latter, who said that while last year the insurer rejected roughly half of such claims, that proportion has now

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As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

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