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Volcanic ash responsible for 45% of European trip delay claims in 2010

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The Travel Metrics survey, carried out by Finnacord, has analysed the travel habits, insurance uptake and claims behaviour of 6 000 consumers in France, Germany, Italy, the Netherlands, Spain and the UK.

One feature of this research was to allow claimants to indicate the primary reason why they had made a claim against their travel policy; given the time-period covered by the survey, these included

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