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Product recall: Total recall cover

Supermarket aisle

After the horsemeat scandal thrust product recall insurance into the limelight, do insurers need to rethink how they offer such cover?

As consumers grow more demanding, and brand management becomes increasingly important, the recent horsemeat scandal has highlighted the complexities of product recall insurance in the modern age.

Follo

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Q&A: Greg Cole, And-E

Greg Cole, UK claims director at Aioi Nissay Dowa Insurance Europe, lifts the lid on the claims expansion that will see the business increase its UK claims headcount by 30% by the end of 2026.

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