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View from the Top: Going back to basics

James Reader

Accidents shouldn’t be seen as an opportunity to make money, but to provide a quality service, says James Reader.

The introduction of the Legal Aid, Sentencing and Punishment of Offenders Act is finally here, bringing with it changes our industry has long been arguing for, which will undoubtedly reduce the cost

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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