Loss adjusting rankings 2009

Post looks in detail at the UK loss adjusting sector.


Over £100m
Cunningham Lindsey UK
Forbury Road, Reading RG1 1AX Tel: 0118 960 7100
Key personnel: Gerry Loughney, chairman; Phil McNeilage, chief executive; John Jenner, chief operating officer; David Bruce, finance director
Trading subsidiaries: Corpore, Oriel, Weather Net, CL (UK) Regulated Activities
Acquisitions: GAB Robins International, 2008
Major clients: Allianz, Aviva, Axa, Bluefin, Brit, The Cooperative Insurance, Fortis, Lloyd's TSB, MMA, NFU, QBE, Royal Bank of Scotland Insurance, Zurich, brokers, Lloyd's/London market.
Major shareholders: Stone Point Capital, Fairfax Financial Holdings and UK management team
Part of Cunningham Lindsey Group with around 7 000 staff across 70 countries, Cunningham Lindsey UK's specialist skills extend from full outsource and portfolio management of personal and commercial claims though to injury management, fraud investigation, liability, surveying, building repair, subsidence, major loss, and global third party administrator.

£50m - £99.9m
Crawford & Company Adjusters (UK)
Trinity Court, 42 Trinity Square, London, EC3N 4TH
Tel: 020 7265 4000
Key personnel: Benedict Burke, chief executive officer and senior vice president, UK & Ireland; Stephen Pearsall, chief financial officer, Europe Middle East Africa and Asia Pacific; Graeme Fitzpatrick, managing director, general insurance; Sarah Civil, MD, global technical services, UK
Major clients: Aviva, Lloyds TSB, Royal Bank of Scotland Insurance, AIG, Axa Insurance, Brit Insurance, Nationwide, Ace Europe, Halifax Bank of Scotland, RSA, Chubb, Legal & General, Ecclesiastical, NFU Mutual.
Major shareholders: Crawford & Company International
Based in Atlanta, Georgia, Crawford & Company claims to be the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities.

McLarens Young International
Ibex House, 42-47 Minories, London EC3 1DY
Tel: 0207 481 3399
Key personnel: Vern Chalfant, chief executive officer; Gary Gabriel, chief financial officer; Trevor Latimer, UK managing director
Trading subsidiaries: Subsidiaries in every country it is active in
Major clients: Ace, AIG, Allianz, Zurich, QBE, Talbot, Heritage, NFU, Aviva, Prestige, Tokio Marine, Catlin, Faraday, Hiscox, RSA, Willis, Marsh, Aon, Jardine Lloyd Thompson, Lockton, Giles, Chubb, Towergate, Primary General, IF P&C, Mitsui
Major shareholders: Wholly employee owned.
McLarens Young International was formed in 2004 when Maxson Young and McLarens International Group merged. It specialises in dealing with cross class commercial claims across the globe.

Merlin Claims

Stratton Court, Thursby Road, Croft Business Park, Bromborough
Wirral CH62 3PW
Tel: 0151 343 1777
Key personnel: Richard Webster, chief executive officer; Keith Broom, chief financial officer; Jim Pittman, service centre director; John Watson, contractor services director; Russell Crewe, director of branch operations
Major clients: Farr, Fortis, Equity, Groupama, Halifax Bank of Scotland, Heath Lambert, Hiscox, JR Clare, Legal & General, NIG, Sterling, Towergate
Major shareholders: Hermes Private Equity (69%)
Merlin covers all property and liability insurance risks. It boasts that its Total Claims Management Solution model optimises the claims process through service centres, loss adjusting and surveying and its managed contractor network.

£30m - £49.9m
Charles Taylor Adjusting
88 Leadenhall Street, London EC3A 3BA
Tel: 020 7623 1819
Key personnel: Joe McMahon, chairman; Robert McParlin, aviation; Trevor De La Salle, energy; Andrew Paton, marine; Andrew Jackson, non-marine
Trading subsidiaries: Charles Taylor Aviation; Charles Taylor Energy; Charles Taylor Marine; Charles Taylor Non Marine; Richards Hogg Lindley
Acquisitions: ASG - aircraft technical specialists
Major clients: Lloyd's Market, major International insurance companies
Major shareholders: Parent company Charles Taylor Consulting
Charles Taylor Adjusting provides access to a range of specialist adjusting and risk consultancy skills in its core energy, marine, non marine and aviation disciplines.

GAB Robins UK
35 Great St Helen's, London EC3A 6HB
Tel: 0207 200 3000
Key personnel: Kieran Rigby, chief executive officer; Mike Jones, chief operating officer; Paul Brown, finance director; George Bentley, client services director
Trading subsidiaries: GAB Robins Aviation, Robins Claims Solutions
Major clients: Axa, Allianz, Ace, Aviva, Fortis, Hiscox, Lloyd's TSB, McDonalds, Royal Bank of Scotland Insurance, QBE, Zurich
Major shareholders: Management (as of April 2009), Pension Trustees
With a heritage rooted in loss adjusting GAB Robins claims its range of services extends beyond volume property lines to major loss, casualty and third party administration services, as well as surveying and contractor management.

Matthews Daniel
1st Floor, 37-39 Lime Street, London EC3M 7AY
Tel: 020 7929 1300
Key personnel: Kevin Jarman, chief executive; Mark Stronge, deputy chief executive; Stephen Merrill, group financial controller
Major clients: Lloyd's underwriters, major International insurance companies, local insurers, captives, mutuals
Major shareholders: Privately owned independent company
Matthews Daniel's adjusting solutions are tailored to a wide-ranging international portfolio of major losses, spanning several industries, including: onshore and offshore oil and gas exploration and production; refining and petrochemical industries; other natural resource industries; major construction and engineering projects and marine.

Lakeside House, Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire SK8 3FT
Tel: 0870 381 6580
Key personnel: Adrian Cartwright-Bain, managing partner and head of commercial claims; Richard Sheridan, head of personal lines; Peter Chart, head of partnership board; Simon Kay, operations director
Major clients: Ace, Allianz, AIG, Aviva, Axa, HDI, Mitsui, QBE, RSA, Zurich
Major shareholders: The Capita Group
Teceris claims to be a multi-disciplinary loss adjusting and claims management practice, specialising in the delivery of technically led solutions for the benefit of all stakeholders.

£20m - £29.9m

Davies Group
Canute House, Durham Wharf Drive, Brentford Lock, Brentford
Middlesex TW8 8HR
Tel: 0844 856 2229
Key personnel: Charles Crawford, chief executive officer; Mark Chapman, deputy chairman; Gary Lumsdon, finance director; Darren Coombes, director markets
Trading subsidiaries: Eastwell - contractor management; Response - disaster restoration; Modus - surveying services
Major clients: Allianz, AIG, Canopius, Chubb, Equity, EIG, Fortis, Home and Legacy, HSBC, JR Clare, LV, NFU, Mitsui, Prestige, Select and Protect, TLU, Willis and Zurich
Major shareholders: LDC, management
Operating in three core areas; loss adjusting, claims management and fulfilment, Davies claims it is capable of managing the whole claim process.

£10m - £19.9m
Airclaims Group
Cardinal Point, Newall Road, London TW6 2AS
Tel: 020 8897 1066
Key personnel: Alastair Hazell, chairman; Mark Hunter, managing director; Paul Clark, group director claims
Trading subsidiaries: Airclaims, Airclaims Australia, Airclaims Inc, Airclaims International, Airclaims France, Airclaims Mexico, Airclaims CIS, Airclaims Services Far East, Airclaims New Zealand
Major clients: London and overseas aviation underwriters and brokers
Major shareholders: LDC and Airclaims employees
Airclaims boasts it is the leading provider of claims and asset management services to the global aviation industry.

8 Bedford Park, Croydon, Surrey CR0 2AP
Tel: 0207 337 7505/01707 282569
Key personnel: Tim Oliver, chief executive officer, Parabis Group; Neil Ventris, managing director, Argent Liability Adjusters; Terry Auld, director, Argent Health and Safety; Deborah Edwards, director, Argent Rehabilitation; Andrew Pemberton, director, Argent Rehabilitation
Trading subsidiaries: Argent Liability Adjusters, Argent Health & Safety, Argent Rehabilitation
Major clients: Lloyds & London market, specialist liability insurers, UK composite insurers, brokers, government agencies, corporates
Major shareholders: Parabis Group management and key staff
Argent's core businesses are specialist loss adjusting, rehabilitation and health and safety management.

8-9 Woodbrook Crescent, Radford Way, Billericay, Essex CM12 0EQ
Tel: 01277 634400
Key personnel: Simon Ellen, non-executive chairman; Declan Treanor, chief executive officer; Nick Patterson, commercial director; Ian Chapman, finance director and company secretary; Tim Ablett, non-executive director
Trading subsidiaries: Garwyn Ireland
Major clients: Aspen, Brit, HCCUAL, Miles Smith, Mitsui, New India, NFU, QBE, XL, FTSE 250 corporates with aggregate deductibles
Major shareholders: Barclays Ventures, directors and staff
Garwyn claims to be the UK's largest specialist liability adjuster, operating through a national network of offices throughout the UK and Ireland.

SLS, a Crawford company
Mortec 8, Mortec Office Park, Leeds LS15 4TA
Tel: 0113 201 8460
Key personnel: Mike Woolston, managing director; John Buckle, national operations director; Andrew Whiley, technical director
Major clients: Major composites, specialist insurers, Lloyd's syndicates and major blue-chip corporations
Major shareholders: Wholly owned by Crawford & Company
The integration of SLS and Crawford's casualty division has created a dedicated specialist liability service to clients, both large and small, throughout the UK.

£5m - £9.9m
Harris Balcombe
Assessor House, Daws Lane, London NW7 4ST
Tel: 020 8959 4646
Key personnel: Paul Lawrence, partner; Nick Balcombe, partner; Jonathan Samuelson, partner; Nigel Parker, marketing director; Graham Crumb, sales director
Acquisitions: Harris Claims Group and Balcombe Group Merged in 2008 to form a partnership
Major shareholders: Paul Lawrence, Nick Balcombe, Jonathan Samuelson, Alan Harris, Stewart Dymant, Steve Allso
Harris Balcombe claims to be the UK's foremost firm of claim recovery experts, specialising in the preparation and negotiation of insurance claims on behalf of the policyholder.

7 The Wharf, Bridge Street, Birmingham, B1 2JS
Tel: 0845 070 9503
Key personnel: Chris Hall, managing director; Alistair Steward, business development director; Brian Polley, central services director; Ross Macpherson, client services director; Greg Laker, service delivery director
Trading subsidiaries: QGV - building claims validation
Major clients: Admiral, Allianz, Aviva, CNA, Fusion, Groupama, Hiscox, Legal & General, New India, NFU Mutual, Primary, RBS, Sterling, Teachers, NFRN Mutual, Tokio Marine, Tradex, XL
Major shareholders: Directors and senior members of staff
Questgates claims it is the UK's largest independently owned specialist loss adjuster, providing services nationwide via a network of 12 offices, supported by technology.

£2m - £4.9m
The Old Estate Office, 56 Leeds Road, Tadcaster, North Yorkshire LS24 9HB
Tel: 01937 838 050
Key personnel: Mike Collins, chief executive officer; Nigel Collinson, managing director; Bob Morris, chairman; John Hare, director; Jeremy Price, finance director
Trading subsidiaries: Agrical Shelton, Barrett Corp Harrington
Acquisitions: Acquired a 20% shareholding in Barrett Corp Harrington, 2007
Major clients: AIUA, BIB, Farmweb, NIG, Aviva, Rural Insurance Group; Panels: Aviva, Royal Bank of Scotland
Major shareholders: Mike Collins, Nigel Collinson, John Hare
Agrical boasts it is an expert in the agri-business insurance sector and the foremost adjuster in this field.

11 Baden Place, Crosby Row, London, SE1 1YW
Tel: 020 7357 7631
Key personnel: Michael Walter, managing director; Edward Maddison, senior commercial director
Major clients: Lloyds underwriters and UK and overseas company insurers
Major shareholders: Privately owned by ASL staff
ASL provides adjusting, forensic accounting and dispute resolution services in respect of financial crime losses and a range of professional indemnity and liability classes.

Buckley Scott Associates
Waterfold House, Waterfold Business Park, Bury, Lancashire BL9 7BR
Tel: 0845 521 0202
Key personnel: Jeremy Buckley, managing director; Mark Pocock, director; Mike Littleboy, director
Trading subsidiaries: Miller International
Acquisitions: Miller International Major clients: Large composite insurers and numerous Lloyd's syndicates
Major shareholders: Jeremy Buckley and family
Following the recent acquisition of Miller International, together with the appointment of Paul Gabell, the former head of Davies construction and engineering, Buckley Scott now claims it has a construction and engineering team with considerable expertise.

Rawdon Court, 20 Leeds Road, Rawdon, Leeds, LS19 6AX
Tel: 0113 3879000
Key personnel: David Harrison, managing director; David Pinkney, director; Andrew Dalton, director; Ian Wallace, director; Jayne Kellett, liability accounts manager
Major shareholders: David Harrison, David Pinkney, Andrew Dalton, Ian Wallace, Jayne Kellett, Steve Morgan
Certo is a specialist property and liability loss adjuster delivering commercial claims handling programmes and major loss capability.

Ellis May
13 Moorcroft, Harlington Road, Hillingdon, Uxbridge,
Middlesex UB8 3HD
Tel: 01895 520101
Key personnel: Clive Ellis, Michael May, Toby Philip, Alan Walker
Major shareholders: Partnership
Ellis May says it prides itself on combining high standards of customer service with modern technology.

Keith Hope and Associates
Suite 3 Ashford House, Beaufort Court, Sir Thomas Longley Road, Rochester, Kent ME2 4FA
Tel: 01634 295890
[email protected]
Key personnel: Keith Hope, principal; Merryl Bennison, technical manager
Major clients: Royal Bank of Scotland and LV
Major shareholders: K J Hope
KHA is primarily involved in special investigation of suspicious/fraudulent home insurance claims and the investigation of burglary and theft home insurance claims.

Knowles Loss Adjusters
51-52 St John's Square, London EC1V 4JL
Tel: 020 7336 8500
Key personnel: David Park, managing director; Simon Smith, director; Patrick Lineen, director
Major clients: Centrica, Catlin, Generali, National Grid, Sportscover
Major shareholders: David Park, Simon Smith and Patrick Lineen Knowles Loss Adjusters specialises in all areas of construction, leisure, sport and professional risks. With its construction background, it is also able to offer a fully comprehensive liability adjusting service.

Morgan Clark
Old Chambers, West Street, Farnham, Surrey GU9 7EB
Tel: 0870 224 9026
Key personnel: Tony Clark, managing director; Phil Morgan, business development director; Alan Wellington, financial director; Marc Ross, claims director
Morgan Clark claims to manage all aspects of an insurance claim; arranging building reinstatement, stock/contents valuations and calculating business interruption losses; working to ensure that policyholders receive their full entitlement under the terms of the policy

Thompson and Bryan
Thompson House, Bull Street, Harborne, Birmingham B17 0HH
Tel: 0121 428 4000
Key personnel: Frank Hughes, David Kelly, Derek Lamb, Simon Jenkinson and Justin Osbourne
An independent UK loss assessing company working in the claims arena solely on behalf of the insured. Thompson and Bryan operates out of seven UK cities.
£1m - £1.9m

Warneford House, St Leonards Road, 20/20 Maidstone, Kent ME16 0LS
Tel: 01622 766100
Key personnel: Keith Curling, managing director; Tim Blake, operations director; Graham Eades, director; Richard Coles, director; Graham Dean, associate director
Major clients: Sterling Insurance Group, Axiom Underwriting/Three Lions Underwriting, Amlin Insurance, Congregational & General Insurance, Fusion Insurance Services
Major shareholders: Keith Curling
Carmichaels claims its focus is on providing an individually tailored and professional service which adds value to the work of both brokers and insurers.

Claim Experts
Beechwood House, Beechwood Court, Woodcote, Reading RG8 0RR
Tel: 0118 907 1030
Key personnel: Richard Hanson-James, chairman; Martin Almond, chief executive
Major shareholders: Directors
Claim Experts offer a complete claim management service for large or complex claims, providing support and professional advice to policyholders, insurance brokers and local authorities.

Concordia Consultancy Group
30 Eastcheap, London EC3M 1HD
Tel: 020 7623 8461
Key personnel: Paul May, chairman, chief executive officer and managing director Dispute Resolution Group; Spencer Clark, MD Chartered Loss Adjusters Group; James Capell, MD Compliance Group; Iain Johnston, MD Risk Consultancy Group; Shun Chong, finance
Trading subsidiaries: Concordia Consultancy, Concordia Global Network, Concordia Consultancy (Americas), Concordia Consultancy (Asia Pacific), Concordia Consultancy Mediterranean, Concordia Chartered Loss Adjusters SL
Major clients: Major insurers, Lloyd's; reinsurers, risk managers, law firms, brokers and captives.
Major shareholders: Directors
Established in early 2002, Concordia has developed to over 30 countries its overseas subsidiaries, and the Concordia Global Network of exclusive independently owned associates.

CP Adjusting (trading as CPA)
9 Small Street, Bristol BS1 1DB
Tel: 0117 9299255
[email protected]
Key personnel: David Croston, managing director; Barry Whyte, director; Jack Speyer, major loss director; John Sowerby, field director; Graham Redhead, operations manager
Acquisitions: CP Adjusting was newly formed in May 2009 following a buy out of an existing business
Major clients: Major composites, other insurers, underwriters and self- insured corporate organisations.
Major shareholders: David Croston and Barry Whyte
CPA boasts it is able to employ only experienced people, with staff having an average of 15 years plus relevant experience. It has also developed Adjudicate for complaint and dispute resolution plus surveying services.

MI Adjusting
Victoria Chambers, 21 Victoria Avenue, Harrogate HG1 5RD
Tel: 0845 601 9188
Key personnel: Tina Whelan, director of business services; David Colledge, non executive director; Martin Mathieson, director of claims; Colin Watkins, managing adjuster; Dave Case, managing adjuster, London and South East
Acquisitions: Acquired Dispute Mediation Services, 2009
Major clients: Insurers, London market, brokers and self insureds
Major shareholders: Directors and staff Liability specialist MI Adjusting has acquired accreditation and approval by Lloyd's registered quality assurance in management systems applicable to the provision of adjusting and insurance management services, ISO 9001:2008.

Phoenix Liability Services
St Andrews Business Park, Queens Lane, Mold, Flintshire CH7 1XB
Tel: 01352 706 250
Key personnel: Alun Gwatkin, managing partner; Clive Davies, partner; Colin Scales, partner; David Sumner, partner; Paul Titterington, partner
Major clients: London market insurers, aggregate deductibles and local authorities
Phoenix has established itself as a liability loss adjuster with services ranging from investigation and report through to a full cradle to grave handling service.

Watershed Claims Services
PO Box 12, Brighouse, West Yorkshire HD6 1YW
Tel: 01484 402000
Key personnel: David Wakefield, managing director; Chris Passmore, motor liability manager; Craig Oddy, fraud manager; Neil Courtman, liability manager
Major clients: Insurers and commercial organisations
Major shareholders: David Wakefield, Dr Ruth Wakefield
Specialist adjusters, dealing with all types of motor, fraud and liability claims.

Williams Pitt
Eastern House Clarence Court, Rushmore Hill, Orpington, Kent BR6 7LZ
Tel: 01689 889360
[email protected]
Key personnel: Robert Pitt, director; Craig Moxon, director; John Lodge, director; Peter Shortland, director WP International; Victor Benjamin, director WP International
Major clients: National insurers, London market including Lloyd's and specialist insurers, corporates
Major shareholders: Robert Pitt, Craig Moxon, John Lodge, Adrian Wagstaff, Peter Shortland, Victor Benjamin, David Brunero.
Williams Pitt International was established in December 2008 to service insurers and reinsurers operating in the London Market.

£500 000 - £999 999

Claims Management & Adjusting
40 Churchill Square, Kings Hill West Malling, Kent, ME19 4YU
Tel: 0845 3888810
Key personnel: Philip Swift, director; Karen Page, claims manager; Karen Houghton, company secretary
Major clients: MMA , Tradex, Broker Direct, Markerstudy, Ensign
Major shareholders: Philip Swift, Yolanda Rodriguez
CMA was established in 1994 and claims to be the oldest vehicle claims specialist in the UK.

The Liability Network
Regency House, Victoria Road, Chelmsford, Essex CM1 1NZ
Tel: 01245 499000
Key personnel: John Heaney, director; Richard Little, director; Julie Curtis, claims manager; Neil Bates, senior adjuster; Paul Rapley, senior adjuster
Major clients: UK-based commercial insurers, London market insurers and underwriters, solicitors, brokers and corporates with self-insured retentions
Major shareholders: John Heaney, Richard Little
The Liability Network is a specialist liability adjusting company delivering a claims investigation and handling service to clients on a national and international basis.

Top Mark Adjusters and Top Mark Claims Management
9 Blairtummock Place, Panorama Business Village Glasgow G33 4ED
Tel: 0141 781 2070
Key personnel: Roger Topping, managing director operations; Martino Marchetti, MD Client Relationship; John Dougall, director liability services; Stephanie Staubach, TMCM director of operations; Mark Smith, TMCM claims director
Major clients: Claims Equilibrium Club
Major shareholders: Roger Topping, Martino Marchetti
Top Mark Group is a multi-faceted claims organisation offering expertise in adjusting for insurers and underwriters, claims presentation for brokers and policyholders and claims management for utilities, public bodies and local authorities.

Walsh PI
2 St David's Court, David Street, Leeds LS11 5QA
Tel: 0333 010 3883
Key personnel: Mike Walsh, managing director; Bob Paterson, director
Walsh PI is a practise specialising in the handling of professional indemnity claims on behalf of insurers, underwriters and captives.

Under £500 000

Adjusting Solutions
One Alie Street, London E1 8DE
Tel: 0203 135 0148
Key personnel: Thomas Battell, director; David Martin, director; Mike Wagstaff, IT specialist; Julie Dowie, forensic accountant
Trading subsidiaries: Associations (no shareholding) with Core Claims, Delta Claims, Signum Consulting and Fulmar Consulting
Major clients: Various national and international insurers, London market underwriters, corporate clients, various law firms.
Major shareholders: Directors and staff.
Adjusting Solutions is a niche City-based chartered loss adjusting practice that combines the skills of loss adjusting, forensic accounting and IT engineering to resolve complex claims in a variety of industries and commerce.

Courtney Smith
180 Piccadilly, London W1J 9HF
Tel: 020 7738 8096
Key personnel: Richard Greenslade, director; Andrew Westgate, director
Trading subsidiaries: Courtney Smith Chartered Surveyors, Courtney Smith Consulting Engineers
Major shareholders: Andrew Westgate, Richard Greenslade
Courtney Smith provides claims handling solutions and related services through three professional practices, loss adjusting, surveying and engineering.

Delta Claims Services
No 1 Booths Park, Chelford Road, Knutsford, Cheshire WA16 8GS
Tel: 01565 759848
Key personnel: Simon Burley, director; Owen Gorman, director; Stephen Fitzgerald, chairman
Major clients: Lloyds underwriters, insurers, third party administraters and solicitors
Major shareholders: Simon Burley, Owen Gorman
Delta Claims Services offer a range of liability adjusting services predominantly to the UK market. Delta claims its unique in that it utilises ‘owner operators' who work under the Delta banner but essentially run their own businesses.

Foster Orr & Company
The White House, 131 Highlands Boulevard, Leigh on Sea, Essex SS9 3TH
Tel: 01702 471362
Key personnel: Malcolm Foster, senior partner
Major clients: Lloyd's and London market
Major shareholders: Privately owned practice
Foster Orr & Company is a privately owned and independent practice established in 1983.

Fulmar Consulting and Fulmar Rock
PO Box 407, Rickmansworth, Hertfordshire, WD3 3ZL
Tel: 09123 232733
Key personnel: Alexander Taylor, claims principal
Major clients: Various international insurers, fringe markets, captives and Lloyd's
Major shareholders: Alexander Taylor
Fulmar Consulting and Fulmar Rock provide a traditional independent loss adjusting service to its varied and worldwide client base.

Beech Court, 28 Lostock Hall Road, Poynton, Stockport SK12 1DP
Tel: 01625 877933
Key personnel: John Noel, partner
Trading subsidiaries: Loss Consultancy Services UK, Eliot Kings
Major shareholders: Partnership
LCS-Kings act exclusively for clients pursuing claims against insurers and/or third parties.

3, Station Road, Borough Green, Sevenoaks Kent TN15 8ER
Tel: 01732 887293
[email protected]
Key personnel: David Toser, director; Sandy Sandison, director
Major shareholders: Directors
Loadline Claims Management Services specialise in road haulier's liability, goods in transit, and cargo claims, also providing claims management and risk management services for nationwide parcel carriers as well as road traffic accident site investigations.

Parkinson Consulting
Old Paddock, Church Road, Stevington, Bedford MK43 7QB
Tel: 01234 823030
[email protected]
Key personnel: Heather Parkinson, director
Major clients: UK and global corporates, brokers, loss adjusters, credit insurers
Major shareholders: Heather Parkinson
Founded by Heather Parkinson, a dual-qualified chartered accountant and chartered loss adjuster, Parkinson Consulting is an independent firm specialising in major and/or complex business interruption and credit losses.

Roger L Gledhill
Acorn Business Centre, Milton Street, Maidstone, Kent, ME16 8LL
Tel: 01622 728 555
Key personnel: Roger Gledhill, managing director
Major clients: Lloyd's underwriters and overseas companies operating in the UK
Major shareholders: Sole trader
A sole trader specialising in traditional adjusting, Roger L Gledhill claims to create a professional and genuine relationship with policyholders.

Signum Consulting UK
Mellanby Hall, 224 Nithsdale Road, Glasgow G41 5PZ
Tel: 0141 427 0764
Key personnel: Martin Shearer, managing director; David Scott, director
Major shareholders: T Shearer, David Scott.
Signum Consulting UK was established in 2002 and is independently owned and managed by the shareholding directors.

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