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View from the top: The changing focus of service delivery

Over the last year or so, while the focus has been on the credit crunch, a quiet revolution has been taking place in the way the insurance industry delivers its service. Modern service delivery is increasingly reliant on (and influenced by) the…

Invest in your profession

This week, Post launches Investing in the Profession, a new campaign aimed at raising the profile of some of the great initiatives that are taking place in the general insurance sector to improve professionalism and standards.

Pick of the week

New Zurich GI chief executive claims UK is ‘litigation heartland of the world’; Declan Treanor steps down from loss adjuster Garwyn following private equity backed MBO; Towergate in underwriting hub push; Jackson review causes legal expenses anger; LV…

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