Broker
Editor's comment: Time to walk the walk on service
If I had a pound for every time I heard the phrase ‘the customer is key’ or we are putting the customer at the ‘heart of the process’, I would be less worried about paying into my son’s college fund.
Increased regulation is no excuse for service decline, brokers tell insurers
Survey shows insurers and brokers disagree over reason for customer service drop
C-Suite: Insurer: Innovation through collaboration
The industry should rethink its efforts to innovate by looking beyond the product-driven approach
BIA Countdown: Q&A with 2012’s achievement award winner Peter Cullum
Since their inception, the British Insurance Awards have become the unrivalled badge of excellence for the insurance sector, raising standards across the industry through their showcasing of best‑of‑breed performance and innovation.
Interview: David Margrett: Bring it on
Welcoming the FCA’s hands-on approach to regulation as a boon to his firm’s ambitions, Global Risk Partners CEO David Margrett tells Post why he has such confidence in his consolidation goals
Video: Aviva Broking Team Q&A
Ahead of the British Insurance Brokers’ Association conference in Manchester editor Stephanie Denton spoke to Aviva's broking management team of Phil Bayles, Gareth Hemmings and Fraser Edmond to find out what the big issues facing brokers are and how…
Marsh boss Julie Page to chair Biba international and wholesale advisory board
The British Insurance Brokers’ Association has named Marsh Limited chief executive for the UK’s consumer and commercial practice Julie Page as chair of its new international and wholesale brokers’ advisory board.
Union bosses to protest AA debt loading ahead of Saga float
GMB union leaders will hold a protest outside the London Stock Exchange on Wednesday over the expected loading of £4bn debts on the AA motoring organisation once Saga floats.
Richard Thacker & Company snapped up by Integro
Manchester-based broker Richard Thacker & Company has been acquired by international insurance brokerage and risk management firm Integro for an undisclosed sum.
IBSC chair Anscombe signs James Hallam up for Biba membership
Seventeen Group-owned broker James Hallam has become a member of the British Insurance Brokers’ Association.
Former Aon boss Martin named CEO of Willis Limited
Willis Group has appointed David Martin as chief executive of the group’s principal UK regulated entity Willis Limited.
Autonet hires ex-Axa man Marshall as head of underwriting
Van insurance broking specialist Autonet Insurance has appointed former Axa assistant product manager Glen Marshall as its head of underwriting.
Aon Q1 broking income rises 10%
Broking giant Aon has seen global first quarter broking income rise 10% on a year-on-year basis, rising from $403m (£240m) to $445m.
Biba and Acturis price index shows 5.5% drop in Q1 rates
Consumers paid 5.5% less on insurance in the first quarter of the year compared with Q1 2013, according to the British Insurance Brokers’ Association and Acturis’ insurance price index.
LV Broker secures Brightside online motor deal
LV Broker has completed a deal to offer its Highway car product to Brightside online customers, including affinity partners.
Arista transition to cause 'minimal disruption', vows Nathan
Towergate Underwriting chief executive Clive Nathan has moved to assuage potential concerns the acquisition of Arista will prove disruptive to the commercial managing general agent’s regional trading sites.
Nick Watson to lead Arista following acquisition by Towergate
Towergate has snapped up Arista in a deal that will see the consolidator’s change director Nick Watson appointed chief executive of the newly acquired managing general agent.
Markham swoops for former Oak MD as chairman
High net worth broker Markham Private Clients has swooped for former Oak Underwriting managing director Bob Trott, recruiting him to serve as its new chairman.
At least $100m of cover for passengers of stricken South Korea vessel
Post understands international broker Willis helps place reinsurance covering members of the Korean Shipping Association of which the owners of the stricken Sewol is a member.
Ex-Zurich claims boss Cawley resurfaces at Towergate
Consolidator unveils string of hires amid underwriting restructure
Towergate believed to be close to Arista acquisition
Towergate is believed to be closing in on a deal to acquire managing general agent Arista.
73% of brokers say regulation hitting customer service
Almost three quarters of intermediaries have warned that the weight of regulation is damaging insurers' customer service, in a survey conducted by EDM Group, Post can reveal.
Barbon finance boss resurfaces as Gallagher UK retail FD
Barbon financial director Kevin Withington has taken on a new role as Gallagher’s UK retail financial director.
JLT creates Hong Kong political and credit risk team
JLT has created a credit, political and security risks team in Hong Kong by hiring Edmond Yun as divisional director, and employing Stephen Chan and Koh Wei Jun as account managers.