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Claims costs calm but tech gaps persist for brokers

Tech error

A majority of brokers are still reporting rising claims costs, but fewer say costs went up this quarter than a year ago, according to Direct Commercial’s latest Broker Barometer.

78% of the 60 commercial motor brokers surveyed by DCL say costs have gone up this quarter, a 13% reduction from the same time last year.

The survey also found significant challenges remain in

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