Biba CEO Trudgill reveals crushing weight of regulation on brokers in inaugural speech

Graeme Trudgill FCII, Cert Mgmt, Chartered Insurance Practitioner  BIBA Chief Executive Officer (July 2023)

Biba CEO Graeme Trudgill has urged the FCA to allow brokers a ‘period of stability’ so they can flourish and help the economy following years of rising regulatory workload.

Speaking today at the British Insurance Brokers’ Association 2024 event in Manchester, Trudgill fired off a message to the Financial Conduct Authority that brokers now ‘need a period of stability’

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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Risto Rossar, CEO and founder of Insly, zooms in on the insurtech’s latest artificial intelligence tool and highlights further AI use cases that will enable its next phase of growth and innovation.

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