Aon’s Thelwell on ensuring quality and support for UK businesses

View from the Top: Joe Thelwell, UK head of SME at Aon, outlines how the sector can usher small and medium-sized businesses through heightened volatility.

UK businesses find themselves in a world characterised by heightened polarisation and volatility. The convergence of factors such as the Covid-19 pandemic, Brexit, and economic uncertainty has created

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Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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