Dual pricing sees price comparison sales drop

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A greater awareness of dual pricing among customers is seeing fewer people buying insurance online, according to research.

A study by Lexis Nexis Risk Solutions found the number of sales via comparison sites, as well as insurer websites, fell from 70% in 2015 to 65% last year.

Meanwhile the volume of phone transactions

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Diary of an Insurer: Consilium’s Roxy Zeb

Roxy Zeb, partner in Consilium’s professional and executive risks team, talks about getting back into the Lloyd’s and the London market after 10 years in Australia, her desire to inspire and drive greater diversity, as well as her love of property renovation.

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