Survey reveals limited remote working capability in insurance
A survey by Hyland Software of insurance professionals across the UK, Europe and Asia has found that 37% of respondents changed their business model and diversified into new sectors including increased product and service lines during the economic downturn.
A total of 68% said their companies had invested in some form of new technology and 53% reported that they had been forced to reduce head count in order to save budget during the period.
Charles Hanna
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