Breaking the mould
This week, the Insurance Industry Working Group published its blueprint for the future of general insurance, highlighting the need to increase customer confidence and trust through improved financial education. With this in mind, Sandy Scott explains what this means for the Chartered Insurance Institute, and what it can do with the industry to help fulfill the objectives laid out on attracting and nurturing talent.
The recent passing of legendary US news anchorman Walter Cronkite brought to mind his valedictory sign off to the American public on the events of the day — “and that’s the way it is”. Some in the
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