Articles by Stephanie Denton
Editor's comment: Swinging from high to low
Last Wednesday was a day of extreme highs and lows for the insurance industry. The sector celebrated successes of the past year with the Oscars of the industry, the British Insurance Awards, with over 2000 insurance professionals letting their hair down…
Editor's comment: A very expensive meal
While the Swiss are well known for their wealth and their thriftiness, the London and UK insurance market is probably the worst place to attempt to keep a secret.
Post reveals consumer champions as Trust Insurance Taskforce
As part of its campaign to improve trust in the insurance industry Post has announced a taskforce of consumer champions, who will challenge insurers thoughts, beliefs and processes, and provide much need feedback and a realistic view of what customers…
Editor's comment: Travel without fear
Last week, the world was stunned by the atrocities that took place in the holiday resort of Sousse in Tunisia, where 38 innocent tourists – mainly from the UK – and some locals were gunned down by an Islamic State terrorist while enjoying themselves on…
Blog: Creating clear paths for the future generation of brokers
As Post's first instalment of its Young Broker State of the Nation research this week revealed the next generation of brokers have entered the market based on personal recommendations, LV's Mike Crane reflects on his own route to market and how things…
FCA seeks industry feedback on value of publishing claims ratios
In a discussion paper published today, the Financial Conduct Authority has set out and invited comments on options for the publication of product value data, following concerns about poor value and a lack of effective competition in general insurance…
Editor's comment: Learn your motoring history
The motor insurance market as a whole has reportedly failed to make an operating profit since 1994, despite some isolated pockets of success. Some analysts, such as EY, predicted an increase of around 2% in motor rates this year – which will end the 13%…
Editor's Comment: Heeding the warning shot
Following the Financial Conduct Authority’s recent thematic review into delegated authorities, compliance experts have cautioned this is a warning shot across the bow.
Editor's Comment: The biggest risks
Next week the great and the good of the risk management sector will gather in Liverpool to raise the profile of risk and discuss the pressing issues for the market, ultimately, looking to the insurance industry for help solving them.
Editor's comment: The broking merry-go-round
So far, 2015 has been a year of broking management merry-go-rounds – we’ve seen big names like David Ross move from Arthur J Gallagher to Towergate, while broking investors Peter Cullum and Andy Homer have cut ties with Towergate to go their separate…
Editor's comment: The right way to succeed
There comes a time when every CEO hangs up their hat and goes to spend more time in the garden or with family – but recent market developments have led to much debate over the right way and the wrong way to do this.
Editor's comment: Time to tackle trust
It is that time of year again when the great and the good of the insurance and broking industries come together in one big mass of booze and jellybeans at the British Insurance Brokers’ Association Conference, once again taking place in Manchester.
Interview: Maurice Tulloch: cooking up a storm
The promise of an abundance of challenges inspired Maurice Tulloch to return from Canada to Aviva UK. Nineteen months on, he has ridden out the promised ‘baptism of fire’ to deliver its best COR in memory
Editor's comment: The quest for talent
Securing and retaining talent has always been important for the insurance sector but recent high-profile litigation in the broking arena suggests this is becoming more of a fight than ever.
Interview: Nicolas Aubert: Meet the transformer
After a successful stint at AIG, Nicolas Aubert moved to a brokerage as CEO of Willis GB. He talks about how the lure of transforming the firm persuaded him to make the leap to the other side.
Editor's comment: Insuring the uninsurable
Insurance industry leaders repeatedly tell me how proud they are of the sector’s ability to innovate – after all insurance is usually at the cutting edge of developments and insures risks ranging from satellites in space to deep sea exploration.
Zurich's Sharma has called on the industry to ‘be bold' but take a longer term view on pricing
Vibhu Sharma, CEO, UK general insurance for Zurich, has called on the UK insurance industry to be bold to match the world of commerce - but to also take a long-term view on pricing for retail, in his first comments since joining the UK market.
Editor's comment: Solidarity in a surge
The insurance industry received a chilling warning at this week’s Post Claims Club, when deputy president of the Chartered Institute of Loss Adjusters Benedict Burke told attendees that the sector could not respond to a claims surge on the scale of the…
Willis cuts 350 roles as part of plans to save $420m by 2017
Willis is set to shed 350 jobs across the UK as part of its restructuring programme announced last year.
Editor's comment: Do as I say, not as I do
Insurers and brokers have been warned to be on their guard after the Financial Conduct Authority set out its stall for 2015 and set its sights on a general insurance shake-up with another series of reviews – despite many thinking this might be the year…
Telford succeeds Rocks in Liberty management reshuffle
Liberty Specialty Markets has announced Alan Telford will succeed Sean Rocks as chief underwriting officer of its commercial division.
Editor's comment: Moving with the times
Cyber is the watchword of this generation and it’s hard to image how our world would function without all the technology we use every day.
Axa’s Blanc reveals five-year growth plan as insurer seeks 15% share of mid-market sector
Amanda Blanc, CEO of Axa Commercial Lines and Personal Intermediary, has revealed she has ambitious growth plans over the next five years and is targeting a combined operating ratio of 95% for the business.