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Mairi MacDonald

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Articles by Mairi MacDonald

PPI complaints increase 129% in H1 2012

Financial Services Authority data has revealed that payment protection insurance has helped push up the number of complaints to financial services firms by 59% to 3.58 million in the first half of the this year.

AA calls for government action on flood protection

Recent government statements concerning the availability of affordable flood cover when the Statement of Principles expires in June have "not given much ground for confidence", according to AA Insurance director Simon Douglas.

AA float among Acromas options

Acromas is making "tentative steps towards a potential break-up" that could see a float of the AA for up to £5bn, according to the FT.

Chartis offers debt recovery service

Chartis has joined forces with STA International to provide trade credit policyholders a service to accelerate debt recovery, reduce shortfalls in cash flow and minimise business disruption.

Ageas buys Groupama for £116m

Ageas UK has acquired Groupama Insurance Company for £116m in a deal that it has claimed propels it to the UK’s 4th private motor insurer with an 11.7% share of the market.

Questgates wins customer service gong

Questgates claims to be the first UK loss adjuster to win an award for customer service from Investor in Customers, which assesses customer experiences and satisfaction levels across all industries.

More SII delays "regrettable" but necessary

The European insurance and reinsurance federation, Insurance Europe, has welcomed a decision to finalise the impact assessment on measures to deal with long-term guarantee issues in Solvency II before finalising the Omnibus II text.

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