Analysis
In Depth: Haulage - a market in flux
The haulage industry poses many challenges to insurers, including a high volume of claims and a competitive rating environment.
In Depth: Social media investigations the first line of defence in fighting fraud
Information gleaned from open public sources is admissible in court.
In Depth: Insurer messages get ‘lost’ as brokers lament lack of face-to-face contact
Gaps in insurer regional offices and head count reduction are affecting services, claim brokers.
Research: State of the Young Insurer Nation Part 4: Tomorrow's World
In the fourth and final section of this research project, Michèle Bacchus asks young insurer employees how they see the future of insurance and what they feel they can learn from the older generation.
Affinity: Creating perfect partnerships
Despite the public outcry over the affinity partnership between Age UK and Ageas, a clear objective and strategy can reap rewards for both halves of a deal.
Expertise from A-Z - Personal injury reform: Brave new world?
Claims management companies are to come under the remit of the Financial Conduct Authority. What effect will this have on the sector?
Senior management: Parachuting in
With more senior management roles going to those from outside the general insurance industry, how will this affect the sector in the future?
Research: State of the Young Insurer Nation Part 3: Relationships
In the third section of the research, Michèle Bacchus asks 52 young insurer employees about the relationships the insurance industry has with the government and the general public.
Digital start-ups: Ready to launch
With a new start-up being founded every minute in the UK, the insurance industry has to meet the needs of this new breed of client.
Motor: Manufacturers and insurers – joining up the data
With a raft of new technology being installed in motor vehicles, the debate has started over who owns the data it produces – insurers or manufacturers?
Research: State of the Young Insurer Nation Part 2: Life inside insurance
In the second section of the research, Michèle Bacchus asks more than 50 young insurer employees about their lives in the insurance industry itself.
Storms: Tackling increasingly severe events
With rising temperatures and an increase in ever more costly incidents, how is the insurance industry coping with the hail of bad news?
Panama Papers leak could expose insurers to wider claims
Insurers could be hit hard as a result of the fallout from the Panama Papers data leak, according to lawyers.
Europe: Join the caravan
Caravans and motorhomes are increasingly popular and many vacationers are choosing to take them to Europe. What insurance challenges does this pose?
Insurance Compliance Careers: The land of opportunity?
With so many rules and regulations within insurance, it is no surprise that jobs in this sector are plentiful. But are compliance staff enablers or blockers and how attractive is it as a career?
Research: State of the Young Insurer Nation Part 1: Joining the industry
For Post’s first research project of 2016, Michèle Bacchus asks more than 50 young insurer employees why they joined the sector, where they think the industry is heading and whether they want to be a part of its future.
Mental health: The last taboo?
Insurer attitudes towards mental health issues are not always enlightened - as the number of Financial Ombudsman Service complaints shows - but there are signs of greater understanding and that includes employees too
Broker investments: What makes the sector so appealing to private equity?
There have been a string of investments in the insurance broking sector over recent years – from refinancing to MBOs. Just what is it about the market that makes it so attractive to private equity?
Solicitors' PI: Unrated insurers – is it the long goodbye?
They may be dwindling in number, but no one knows if the end of unrated insurers in the solicitors' professional indemnity market is near
Political Lobbying: Don't mention the ‘L' word
Smoke and mirrors perpetuates the lobbying mystique but there is no need to bring in outsiders if there is someone with know-how and who can put together a well presented case
Europe: Sogaz stands out in the Russian market
The Russian insurance market showed modest growth according to last year's results and the market leader Sogaz stands out in particular among other insurance companies
Apprentices: You're hired!
A growing number of school leavers are choosing work over university and the insurance sector is capitalising on this wealth of much-needed young talent
The Claims Process: Together again
Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation
SMEs: All things unequal
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?