Analysis
Why owners should love their pets enough to insure them
Almost four million cats and dogs are insured in the UK but a significant number of pet owners are leaving their pets uncovered.
NEDs: With great power comes great responsibility
There was a time, or so the old insurance hands say, when being a non-executive director was something of a cushy number: The sum total expected of a NED was to turn up for 12 board meetings a year, read the odd report, and play a few rounds of golf with…
Are there too many roadblocks for rehabilitation to really work?
Getting injured people back on their feet through rehabilitation can be a win for claimants as well as insurer defendants but, when working within the naturally adversarial legal system, roadblocks can quickly spring up.
When should older drivers hang up their keys?
Older drivers are a growing market, whose risk is difficult to assess.
The nomadic life: what does it take to be a specialist loss adjuster?
A group of new recruits to McLarens Aviation learn about what it takes to be a loss adjuster
Fire claims are getting more costly for insurers
Despite a continuing reduction in the number of fires, the cost of blazes is actually increasing. What can be done to educate the public about the risks involved?
Broker bias: Is there conflict over commission?
Risk managers are increasingly worried about broker conflicts of interest. Are there enough checks in place?
Asia Analysis: Hong Kong's watered-down health insurance scheme
The Hong Kong government has announced a watered-down version of its controversial Voluntary Health Insurance Scheme. Nicky Burridge explains.
The Great Fire of London and the birth of the insurance industry
350 years ago, London was ravaged by the Great Fire. Out of its ashes was born a fledgling property insurance market. What strides have been made in the following centuries?
Lawyers are getting digital
What are the challenges for law firms in the digital age – and how can the insurance industry help overcome them?
Innovation lessons insurers can take from lawyers
Insurers and lawyers don’t have a reputation of tech-savvy trailblazers. Yet some of them have adopted new technologies, including artificial intelligence. So, what works and what doesn’t?
Is the insurance industry being forced to subsidise road repair?
Industry highlights concerns over bills submitted by Highways England
Travel: Navigating the exclusions
Travel insurance policies come with exclusions that can have huge consequences on your financial and personal life.
Expertise from A-Z: Sharing economy: Collaborate, insure and prosper
The sharing economy is booming, with new businesses constantly bringing new offerings to market and insurance is playing a major role in supporting such innovation
Expertise from A-Z: Sharing economy: Learning to share
With the sharing economy set to rocket in value over the next 10 years, the changing attitudes of the younger generation means insurers need to ditch their ‘one size fits all’ approach to insurance
Video: Expertise from A to Z with Glen Clarke of Allianz discussing the sharing economy
With companies such as Uber and AirBnB taking huge chunks of their respective industries, the sharing economy is here to stay.
Broker: The cross-selling opportunity
It is a commonly expressed view that the general insurance community isn't sufficiently capitalising on existing client relationships to cross-sell further products, and that it lags well behind the major banks and online retailers in this respect.
Roundtable: Have insurers got their IT priorities back to front?
Have insurers mistakenly prioritised digitalisation to the detriment of improving back office processes, with potential consequences in terms of regulatory compliance, productivity and customer service?
Passenger drones: Look to the skies
The airspace above our cities could be the roadway of the future but what will insurance look like in times to come? And what kind of policy would cover flying taxi cabs – motor or aviation?
Abuse claims expected to surge
Physical and sexual abuse claims have made the headlines in recent times but what role does the insurance industry have in paying out over these?
BIA 2016: Who's who - the judges
Meet the judges who deliberated over the winning entries at this year's British Insurance Awards
Digital: Virtual reality
Virtual reality has hit the gaming industry this year and it could find a place in the insurance sector to help with claims and fraud in the future.
Europe: Crewless ships ready to sail
Could crewless ships be docking somewhere near to you anytime soon? It is beginning to look like it.
BIA 2016: People – young achiever, unsung hero, personality, achievement
Young Achiever Award; Unsung Hero; Insurance Personality of the Year; Achievement Award