Motor
Claims and Legal Forecast of 2026
The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.
Diary of an Insurer: QBE’s Hannah Wilkinson
Hannah Wilkinson, motor trade underwriting manager of QBE, gets her team's pipeline, performance and priorities ready for 2026, collaborates with cyber underwriting colleagues, and looks forward to the wonderful mayhem of a family weekend.
AIG buys Salford City FC; Prestige x Urban Jungle; Biba’s deputy chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
MGAs Review of the Year 2025
2025 was a landmark year for MGAs, marked by record growth, major partnerships, technological innovation and expanding global reach, even as soft market conditions and pricing pressures tested resilience across the sector.
NFU Mutual chief urges action on rising rural road fatalities
Nick Turner, chief executive of NFU Mutual, warns that rural roads remain disproportionately deadly and calls on the government to ensure the new national road safety strategy tackles the persistent loss of life.
Motor Insurance Taskforce report proves providers call the shots
Deputy Editor’s View: Scott McGee observes the Labour government’s motor insurance taskforce report felt more like a victory for industry lobbying than for politicians or drivers.
Broker Review of the Year 2025
A softening market put downward pressure on brokers revenue in 2025 but businesses that embraced digital breakthroughs and delivered exceptional service have succeeded in holding on to their clients in a competitive market.
Insurance perils of driving home for Christmas
As motorists get ready to celebrate Christmas, Emma Ann Hughes examines the road risks of the festive period, explores accident-prevention strategies, and checks whether insurers’ claims teams are as prepared for seasonal challenges as Santa’s elves are…
Potholes put councils on legal front line over road repairs
As pothole-related injury and damage claims increase, Georgia Milton, paralegal at DWF, warns councils and insurers must navigate complex legal duties, evidential hurdles and financial risks in proving when liability begins.
Ageas and Saga launch first product under partnership
Ageas UK and Saga have today (16 December) announced the launch of the first product under their 20-year affinity partnership.
MOJ review must confront delays in the OIC Portal
The Ministry of Justice’s post-implementation review must confront data gaps, delays and fairness issues in the low-value motor claims process, writes Sue Brown, chair of the Motor Accident Solicitors Society.
EY predicts ‘sizeable losses’ for motor insurers in 2026
Claims inflation and premium inflation will have a negative effect on the bottom lines of UK insurance companies next year and beyond, according to EY.
Hastings Direct wins £82K after exposing credit hire fraud
Hastings Direct, supported by legal advisers HF, has secured an £82,000 judgment after spotting what a judge described as a “unsophisticated but sustained” credit hire fraud.
Claims service improves but gaps in delivery remain
Claims improvement in the UK in Q3 was sluggish, according to Andrew Gunn, head of operations at Gracechurch, who notes that visible effort of human handlers – not just digital tools – remains critical to satisfying brokers and their clients.
Government admits motor taskforce suggestions ‘unlikely to reduce premiums’
The findings of the government’s Motor Insurance Taskforce have been published today (10 December), outlining its suggestions on how to bring motor premiums down.
NFU Mutual leads motor insurance market
NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences.
Clear Group’s Scottish expansion; Bridgehaven’s buy; B.P. Marsh’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Government seeking insight to develop autonomous vehicles framework
The government yesterday (4 December) published a call for evidence on developing the autonomous vehicle regulatory framework.
Headlines I hope to see in 2026
Deputy Editor’s View: With the year drawing to a close, Scott McGee looks back at what he thinks are the main themes of 2025 and how they could develop in 2026.
Aviva confirms By Miles redundancies
Aviva has confirmed to Insurance Post that members of staff are to be made redundant as a result of it closing down By Miles.
Big Interview: Donna Scully, Carpenters Group
Donna Scully, director and co-owner of Carpenters Group, discusses with Insurance Post the challenges of her upbringing and its positive impact in ensuring both her business and personal causes are approached with kindness.