In Series - Personal Injury: Hear we go

Industrial deafness

As legal reforms make whiplash claims less profitable, claims farmers appear to be moving into areas such as industrial deafness. But will they see the same level of success?

For years, insurers argued they were being squeezed by personal injury claimant lawyers until their pips squeaked – but are the squeezers now feeling the squeeze?
One fact is certain: as a result of

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Diary of an Insurer: Sedgwick’s Kristina Bahari

Kristina Bahari, customer care specialist at Sedgwick, kicks off 2024 by helping those whose homes have been damaged by Storm Gerrit and juggles the school run with helping a customer with medical difficulties find suitable temporary accommodation.

Toilet fraudster’s claim hits the fan

A claimant, who attempted to claim for £200,000 after slipping in a restaurant toilet, is now facing the prospect of having to repay at least £40,000 in legal fees after being found to be fundamentally dishonest.

Is the home insurance market set for a reckoning?

Editor’s View: Emma Ann Hughes warns home insurers to brace themselves to be the next target of policyholders’ wrath as moaning motorists are replaced by angry-looking property owners on national newspapers’ personal finance pages.

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