Motor
Igo4 opens call centre
IGO4 has opened a new contact centre in Peterborough to handle renewals business from existing home and motor insurance customers and offline completion of aggregator quotes, after transferring business from BDML.
Insurance & social media: To tweet or not to tweet
The insurance industry has struggled in its early attempts to adopt social media, due to its staid reputation. Sam Barrett warns that being slow to capitalise on the benefits it can bring means the industry is missing a trick.
TSC re-opens premiums inquiry as referral fee furore escalates
The chair of the Transport Select Committee has told Post that motor insurers will be called back to parliament for further questioning following her decision to re-open its inquiry into the rising cost of motor insurance.
Post history - 20 years ago: Yugoslavia has mixed reaction
Looking back through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 20 years ago reveals.
Law report: Accommodation costs application rejected due to unlevel playing field
This law report has been contributed bby national law firm Berrymans Lace Mawer.
Tackling fraud - Roundtable: The time for action is now
With new counter-fraud tools coming onstream, Post gathered a group of experts to assess whether these will be enough to outweigh expected reductions in police resource when fighting this crime. Chinwe Akomah reports.
News analysis - Aggregators: The challenge of converting quotes
In the 10th quarterly price comparison watch, Tom Cooper finds no slowdown in quote volumes but converting them into sales represents a growing challenge.
Referral fees a 'red herring' claims CSC
The Claims Standards Council has warned the insurance market that abolishing referral fees is a "red herring" that will only send motor insurance premiums "through the roof", due to the loss of their ancillary income stream.
Insurecom pilots Informed Quotes on Ageas motor
Software house Insurecom claims it will be the first to push personal lines quotes through to brokers using Insurance Initiatives' Informed Quotes system, starting with motor policies from Ageas.
TSC re-opens premiums inquiry - Insurance News Now – 7 July 2011
Post news editor Mairi MacDonald outlines this week's major general insurance stories which include chair of the Transport Select Committee, Louise Ellman telling Post that motor insurers will be called back to parliament for further questioning…
Muir ups One Answer Network stake with Optimas share purchase
Paul Muir, managing director of One Answer Network, has purchased the 38.57% holding of Optimas Insurance Group, signalling the latter's exit from the UK insurance market.
Moody's: Insurers to follow Axa lead on referral fees
Axa UK’s announcement that it will no longer accept referral fees from personal injury lawyers is likely to put pressure on the insurer’s general insurance rivals to follow suit.
Multi-million pound meerkat giveaway
Compare the Market is bracing itself for a spike in sales as it prepares to unveil a new multi-million pound above-the-line advertising campaign that will give away a free meerkat toy with every sale of a car, home, van or pet policy.
Foil calls for fixed fees to be slashed
The Forum of Insurance Lawyers has urged the government to extend the road traffic accident claims portal to £25 000 and to reduce fixed fees in the regime.
Hire car insurance "baffles" consumers
British travellers are being "scared" into buying extra car insurance on hire cars because of widespread ignorance about excess cover, an online insurance company has found.
‘Dirty secret’ comes as no surprise to legal expenses group
The Legal Expenses Group has welcomed Jack Straw’s investigation into referral fees.
Government delivers gender certainty
The government has today announced that domestic law is to be amended to deliver absolute clarity for brokers and insurers on when and how the forthcoming European ban on gender-based premiums takes effect.
Allianz wins £150m BMW deal from RBSI
Allianz Insurance has expanded its partnership with BMW Financial Services after winning a deal to provide car, home and travel products to customers of the car manufacturing giant from Royal Bank of Scotland Insurance.
Keoghs boss: motor claims costs to rise under reforms
The Ministry of Justice should "refocus on cost" if Lord Justice Jackson's reforms are to deliver lower premiums for customers. Steve Thomas, director of market affairs at law firm Keoghs, has warned the government consultation that started in August…
Spotlight on: Insurance scores - Adapting to new methods
Despite there being restrictions to exactly replicating US insurance scoring methods in the UK, Graham Lund asserts that certain elements could be adapted for much greater effect.
ABI biennial conference: Insurers urged to find ways to interact with customers
Insurers must find ways of addressing their lack of direct contact with personal lines customers if they are to improve loyalty and service.
Spotlight on: Insurance scores - Number crunching
Looking at the links between credit data and insurance behaviour is unusual in the UK, but this could be about to change, claims Sam Barrett, as insurers look to develop the data sources they use.
Young drivers face 50% rise in motor premiums
Young drivers face increases of at least 50% in the cost of their motor insurance over the next couple of years, according to Mazars.
Insurance brokers predict annual increase in policy sales
Increases in a variety of insurance policies - including motor insurance and home contents insurance - are expected over the coming year as consumers look to "safeguard their incomes".