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My Best XI: Jo Thoy, Aviva

Aviva head of trading for the Midlands Jo Thoy selects her Best XI for an insurance industry start-up. Thoy has picked a plethora of local broking giants to sit alongside her single non-industry selection, a former England rugby hero.

Stamping out fraud

As insurance fraud losses top £2.1bn - a 23% year-on-year rise - and offer rich pickings for fraudsters, what are the factors behind the figures and how can firms can fight back?

Social media: Facebook is your friend

Social media has allowed insurers to learn more about the risk profiles of their policyholders, but could, and should, this information be used to compile quotes?

Credit hire: Paying a hire price

Credit hire is a significant factor in private motor insurance premiums being inflated by £225m a year, but would Competition Commission intervention help or hinder policyholders and the industries involved?

Editor's comment: Pessimism or practicality?

Call me a cynic, but I've long been half expecting those headlines to appear - the ones suggesting that the Statement of Principles might merely be extended, or renewed yet again - despite consistent insurer cries that this 12 year-old sticking plaster…

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