Insurer
Interview: James Hillon and Charles Offord: A better kind of business
Co-operative Insurance is transforming its business after the recent and well-documented issues experienced by the wider group. Directors James Hillon and Charles Offord tell Post about its future plans.
Fraud Focus – Fraud: the bigger picture
Despite positive steps within insurance to stamp out fraud, other industries must follow its lead.
Editor's Comment: Avoiding heartbreak
Sometimes the best thing to do is call it all off early on – it is less likely to cause heartache and in many cases it’s the bravest thing to do.
C-Suite - Insurer: Navigating the risk landscape
The industry is responding well to emerging risks but flexibility, creativity and client service are still key.
Hester surprised at Zurich deal collapse
RSA group CEO Stephen Hester has confessed his shock at Zurich's decision to break off talks about an acquisition of the company.
Insurers wary of increased costs following Enterprise Bill proposal
Question marks have been raised over a proposed measure in the Enterprise Bill that could see insurers pay general damages to policyholders that have suffered additional loss because of an unreasonable delay in payment.
Insurers must increase touch points to overhaul negative customer perceptions
Insurers need to increase the frequency of their interactions with customers, be more transparent, and develop products consumers genuinely value if they are to overhaul negative customer experience ratings, according to industry insiders.
Career Development: Allianz welcomes students
Allianz has welcomed its second intake of students onto the newly created one-year placement scheme.
Career File: Greg Gladwell - Ex-Crawford boss resurfaces at Innovation Group
Former Crawford & Company UK and Ireland CEO Greg Gladwell has resurfaced at Innovation Group where he has taken on the role of UK property managing director.
Market Moves - 24 September 2015
Who has moved where in the world of insurance this week?
Lemans steps up as interim Ageas Retail Direct MD as Corfield departs
Ageas has named retail finance director Nick Lemans as interim managing director for Ageas Retail Direct following Peter Corfield’s decision to exit the role.
Generali appoints first graduate scheme winners
Generali has hired 20 young adults as part of its first Global Graduate Program.
Legal market consolidation tipped to continue despite insurers' concerns
Insurers' concerns over declining service levels are unlikely to quell an uptick in mergers and acquisitions activity in the insurance law market, as legal firms battle to obtain market share and establish more sustainable operating margins.
RAC picks Hood Group to launch travel insurance product
The RAC has appointed affinity insurance provider Hood Group to launch its new travel insurance product.
Lloyd to lead AA’s insurance services following management restructure
The AA has reshuffled its management team as part of its transformation programme in a bid to increase focus on the customer and simplify management structures.
R&Q undertaking business review as H1 loss of £4.5m is recorded
Delays in legacy acquisitions, restructuring and investment costs in US services and a lower investment return have been blamed for a pre-tax loss of £4.5m at Randall & Quilter in the opening six months of 2015.
Whiplash fraudsters ordered to pay costs to Axa
A judge in Birmingham has thrown out a personal injury case after it was discovered that four individuals claiming to have suffered whiplash in a road traffic accident had never been in the vehicle in question.
IPT hike will increase ‘churn’ says AA boss as H1 revenue and trading Ebitda fall
The 58% increase in insurance premium tax to 9.5% from November is likely to increase churn in insurance and roadside assistance, according to AA executive chairman Bob Mackenzie.
Watch this webinar today at 11am: Technology and Innovation for Insurance Reinvention
A recent survey from Consumer Intelligence found that almost one in ten people (9%) are interested in how the connected home could reduce their insurance premiums through sharing data on perils such as flood and theft.
Markel appoints China head
Markel has hired Hu Qianhai to lead its China operations.
Driverless cars concerns can be overcome, claim insurers
Concerns around the vulnerability of driverless car systems to hacking have merit but do not present an insurmountable obstacle to mainstream uptake, according to insurers involved in the development of autonomous vehicles.
Future bids expected for RSA as Zurich pulls plug on acquisition
RSA's appeal as an acquisition target has not been diminished by Zurich's decision to pull the plug on takeover talks, according to market analysts, who have nevertheless suggested that a future deal is unlikely to take place in the short term.
UK motor market value set to decline over coming years
The real value of motor insurance markets in the UK and Italy are likely to decline over the next few years, as emerging Asian markets continue rapid expansion, according to Finaccord.
L&G Kingswood staff vote for strike action over job cuts
Staff at Legal & General's Kingswood site in Surrey have voted in favour of strike action after 1700 jobs were put at risk following the company's decision to vacate the site by 2017.