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Warning over rise in discrimination claims

A law firm has warned insurers and brokers they may be exposed to a rise in claims following implementation of a new "three strikes rule" regarding workplace discrimination, due to come into force on 1 October.

CII to revamp Indian regulator agents tests

The Chartered Insurance Institute has been invited by the Indian insurance regulator to overhaul its compulsory agents' test in a development the CII expects will be recognised by — and replicated in — other emerging economic powerhouses.

Identity fraud: Tolerance levels

With technological advances arguably making insurers more susceptible to fraud at the underwriting stage, should validation techniques be learned from banks? Amy Ellis examines the issue of fraud at the front end.

BIS countdown - business transformation: Adapt to survive

Insurers can adapt to survive the unprecedented changes ahead by looking at other sectors, such as the automotive industry, which have already suffered the twin stresses of global competition and enhanced customer expectations, claims Keith Aylwin.

Penny Black's insurance week

Penny enjoyed a first class day out at Twickenham on Saturday for the new rugby season's double-header and the first matches for Aviva as main sponsor.

Postbox: Exclusion key to fraud prevention

Richard Davies' article 'Time to share fraud data' () highlights an age-old problem: that insurance fraud is ok for many policyholders — unless they get caught. But why not exclusion?

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