Credit hire
Motor Claims 2010: Creating harmony
With the perfect scenario for vehicle replacement still a long way off, Brendan Keane examines whether recent developments are taking the industry towards it.
Motor Claims 2010: Ombudsman calls for credit hire clarity
The Financial Ombudsman Service's lead insurance specialist has called for clarity on behalf of consumers around the use of credit hire operators in the insurance industry.
Motor Claims 2010 - Axa: performance up following GTA exit
Axa Insurance's withdrawal from the Association of British Insurers' general terms of agreement has been good for the insurer's performance, according to its technical manager for motor claims.
Credit-hire roundtable: Any lessons learnt?
With the tenth anniversary of Dimond v Lovell approaching, Post hosted a candid debate on the issues surrounding vehicle provision in motor claims. Jonathan Swift reports.
Drive Assist extends enquiry
An investigation into malpractice at Drive Assist has been extended after the credit hire operator enlisted KPMG to look into the matter.
Rugby player at centre of credit hire dispute
A professional rugby player has found himself at the centre of a dispute between credit hire operator Accident Exchange and his insurer.
Credit hire bodies in talks to create single industry voice
The Accident Management Association and National Association of Credit Hire Operators are poised to merge, Post has learnt.
Pick of the week
Post reporter Leigh Jackson outlines some of the major stories from this week's issue of Post Magazine.
CHO management buys it back from PwC
The Car Crash Line Group has been brought out of administration by its management team and outside investors, Post has learnt.
CHO acts to defuse backlash over malpractice promoting e-mail
Drive Assist has moved to reassure insurers after an internal e-mail encouraging malpractice within the credit hire operator was sent anonymously to the Association of British Insurers.
Post Pick of the week
The major news this week: IAG linked with Provident; CHO rises from the ashes; Merlin hit by major loss; NIG director quits; Questgates in Teceris deal
Drive Assist reviewing cases after malpractice promoting email sent to ABI
Steve Binch, chief executive of Drive Assist, wrote to Barry Smith, chairman of the Association of British Insurers motor committee and CEO of Fortis, last week to assure him the company has made an extensive investigation into the email.
View from the Top: The money-go-round
I've had a go, on the back of a large envelope, at breaking down where the money goes that Mr Customer spends on his motor insurance. Just what happens to a typical £400 premium?
Helphire to merge contact centres
Helphire proposes to consolidate its operational resource within two of its existing contact centres in the North East and North West.
Aviva's new GI boss lambasts UK ambulance-chasing culture
In his first full interview David McMillan tells Post he will take up the issue with the Association of British Insurers.
Scots take English referrals
A Scottish claims management company has seen a 40% increase in personal injury claim referrals from English firms as a result of a proliferation of television advertising by personal injury firms, according to its managing director.
Accident Exchange fails in committal application
Credit hire organisation Accident Exchange has failed to get permission to have an Autofocus employee committed for contempt of court
5 Years Ago: Helphire to offer luxury replacements
Credit hire and accident management firm Helphire is hoping to raise its profile in the high-net-worth market by offering luxury vehicles through its replacement service.
Autofocus to appeal High Court judgment
Accident Exchange legal battle set for Court of Appeal
Darren Bent caught up in credit hire legal wrangle
Sunderland footballer case to be appealed in 2010
Autofocus witness immunity application dismissed by the High Court
Accident Exchange to press ahead with legal action following judgment