Add ons

FCA consults on insurance payment deferral guidance

Insurers, brokers, premium finance lenders and more have been told by the Financial Conduct Authority to consider giving payment deferrals and refunds as well as waiving cancellation fees to customers hit financially by the coronavirus epidemic.

Blog: Brokers need to cross-sell more

Brokers need to exploit cross-seeling opportunities to protect their business, writes Nick Mohan, joint managing director at Jackson Lee Underwriting, pointing to gap insurance and other niche covers.

Q&A: Colin Fagen, Insurance Council of Australia

Post interviews Colin Fagen, former group chief operations officer at QBE, who assumed the role as president of the board of the Insurance Council of Australia at the beginning of January.

Redress for opt-out add-on buyers mooted

Redress for consumers who bought add-ons unnecessarily through the opt-out process would be a "logical conclusion" of the Financial Conduct Authority consultation into the sales practice, according to PWC.

Add-ons: Under the microscope

The sale of additional products is under immense scrutiny by the Financial Conduct Authority. With the insurance industry pushing resources into self-policing since the motor legal expenses inquiry, has it done enough?

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