Technology
Axa launches travel insurance portal
Online tool to help brokers manage client portfolios
RSA improve customer satisfaction by 15%
SPSS software used to analyse individual attitudes and behaviour.
Digital revolution
Fraud investigations are often hampered by traditional methods of recording and transcribing interviews. Simon Jones examines the advances made in digital recording and explains how this could help insurers cut fraud bills.
Motor insurance: Pay as you go?
Motor insurers have faced a barrage of bad publicity over the costs associated with spreading premium payments over a year, rather than in one lump sum. Jakki May reports on the issues.
London market not taking advantage of new technology
Market not viewing technology as a business differentiator, HP research reveals.
MGA market predicted to grow in 2010
At least 12 new MGAs to launch in London this year, Total Objects predicts.
Ace appoints cyber specialist
Iain Ainslie will be based in London
Ex-Heath boss joins Holman's board
Peter Presland joins broker in non-executive role
Bluefin to provide D&O scheme for Biba members
New policy to be underwritten by Ace
Insurer launches iPhone application for claims
Tool to enable claims via mobile phone
QBE selects Guidewire as claims software provider
Insurer to use software throughout European operations
CFC appoints Janine Eagles as media underwriter
Ms Eagles joins from Axis Capital to establish new media division.
Different strokes
With insurers facing many challenges, no two are in the same situation. Richard Collard and Tony Boobier report on how firms are unlocking the value in their data and bringing together existing technology intelligently.
The quiet revolution
Forward-thinking companies are exploiting new technology platforms — such as the Iphone — but are insurers aware of these opportunities and what are they doing to embrace them, asks Tim Tribe.
MCE signs up to Open GI
Broker due to go live in New Year
Ward calls for Lloyd's Exchange commitment
Lloyd's CEO urges managing agents to stick to reform agenda
Law and life in Lloyd's
Kent Chaplin, head of claims at Lloyd's, tells Reinsurance about making a conscious decision to join the industry.
Interveiw John Daum, Lockton: American dreams
Katherine Blackler talks to John Daum, executive director at Lockton Re, about his career, mentors and helping build Lockton Re's US platform.