Property
Why insurers should be forced to signpost customers properly
Editor’s View: The Association of British Insurers and British Insurance Brokers’ Association’s signposting commitment is a step forward, but Emma Ann Hughes fears without rules and enforcement too many vulnerable consumers will still be left without access to cover.
Embedding carbon accountability in claims
With extreme weather driving record claims, Ben Blain, head of property at Verisk Claims, explains how insurers must now measure and cut carbon in the claims supply chain in order to turn net-zero ambition into operational reality.
Roundtable: Transforming risk management in commercial insurance
How insurers and brokers can help businesses navigate a complex risk landscape and strengthen loss prevention for the future.
M&A brings down reinsurance costs for UK insurers
The 1 January reinsurance renewals saw widespread price reductions as supply exceeded demand, including in the UK where recent M&A activity meant less reinsurance was purchased.
Forces set to reshape home insurance pricing into 2026
From climate impacts and subsidence surges to fraud trends, electric vehicle fire risks, regulation and artificial intelligence, Peter Farrelly, chief operating officer of Sedgwick, outlines the key forces set to shape home insurance pricing and…
Insurers Forecast of 2026
Insurers are heading into 2026 well-capitalised, technologically accelerated and increasingly data-driven but softening markets, geopolitical volatility and emerging risks are set to test their resilience in the year ahead.
Claims and Legal Forecast of 2026
The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.
Insurers Review of the Year 2025
Insurers managed to post profits amid a softening market in 2025, invested in technology and pushed to reaffirm the industry’s vital role in protecting society with the Labour government and regulators.
Broker Review of the Year 2025
A softening market put downward pressure on brokers revenue in 2025 but businesses that embraced digital breakthroughs and delivered exceptional service have succeeded in holding on to their clients in a competitive market.
LA wildfires push global nat cat losses past $100bn again
Insured natural catastrophe losses exceeded $100bn (£74.5bn) in 2025 for the sixth consecutive year, driven largely by record wildfire losses in the US and persistent severe convective storms, according to Swiss Re Institute.
How modern methods of construction are affecting insurers
As modern construction methods reshape UK property, Jon Thacker, chief commercial officer of Aon UK, explores how insurers can adapt to evolving risks, limited data and rising claims complexity while supporting safer, greener building.
Headlines I hope to see in 2026
Deputy Editor’s View: With the year drawing to a close, Scott McGee looks back at what he thinks are the main themes of 2025 and how they could develop in 2026.
Commercial insurance market shrinks as trades grow
A decade of mergers, exits and product withdrawals has reduced provider and product numbers across most commercial insurance segments with the exception of tradesman and professions, which are now driving the only area of growth.
Property insurance pay-outs hit record £4.6bn
Association of British Insurers members paid out a record £4.6bn in property insurance claims during the first nine months of the year.
Diary of an Insurer: Zurich’s Louise Griffiths
For Louise Griffiths, trading underwriter for Zurich UK, no two days are ever quite the same working in Wales and the south-west region, from growing her own fruit and vegetables to hosting roundtables.
Big Interview: Simon McGinn, CEO of Dual UK
Simon McGinn, CEO of Dual UK, is betting on regional expansion, specialist expertise and empowering underwriting talent, rather than pursuing takeovers, to double the MGA business by 2030.
Axa CIO reveals ROI on AI
Artificial intelligence has resulted in a significant uptick in the number of customers Axa retains, according to the insurer’s chief information officer Natasha Davydova.
MPs call for more clarity on leasehold insurance fees
During a recent parliamentary debate, MPs shared horror stories of constituents dealing with their property management firms and insurers.
Which? names and shames insurers with low claims acceptance rates
Which? has found continued hesitancy from home insurers when accepting claims.
Big Interview: Paul Greensmith and Jodie Kaufman Davis, HW Kaufman
After plenty of acquisitions over the years, HW Kaufman international CEO Paul Greensmith and group co-president Jodie Kaufman Davis sit down with Harry Curtis to discuss plans to turn the group’s international businesses into a broking and underwriting…
Belfor calls for clarity in claims data collection
Managing director of Belfor UK Hein Hemke has argued insurers must communicate the purpose of added data collection as they make the claims process more data-driven.