Howden, the global insurance intermediary group cuts reconciliation time by 50%

Howden, a global insurance intermediary, struggled with manual, spreadsheet‑based IBA processes and the challenge of reconciling large volumes of multi‑format data. They needed an automated platform to streamline workflows, improve data control, and support global growth.

This case study explores how a mature insurer statement and bank reconciliation solution, designed to maximise automation and match rates, delivered major gains in efficiency, accuracy, and control, enabling Howden’s global growth ambitions.

Key results:
• 50%+ time saved: Reconciliation processing time more than halved.
• 76% match rate: High automatic matching improved accuracy and data control.
• Enhanced reporting: Dashboards provided clearer insights and better auditability.