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SMEs must beware Black Friday too

There is always plenty of guidance for consumers, at this time of the year in the run up to Black Friday, but businesses are equally vulnerable to the same scams and really need to think about their own promotions. This blog shares some top tips to help SMEs avoid a ‘Bleak Friday’.

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Seven tips for using digital capabilities to enhance CX

Insurance customers will leave you unless you can provide seamless, personalised, and proactive experiences across every interaction. This blog sheds light on the digital insurance imperative and provides seven top tips for insurers on how to leverage digital capabilities to enhance CX.

Blog: A new lens to evaluate SME risk and support business resilience

In an increasingly volatile market, insurers are seeking smarter ways to assess SME risk and strengthen resilience. In this blog, CRIF's Sara Costantini explores how ESG data offers a powerful new lens for SME insurers to evaluate risk, drive sustainability and enhance profitability.

Agentic AI: The next wave in Insurtech?

We’re witnessing the next step in the evolution of AI - it’s Agentic AI, and it’s transforming insurtech by automatically adjusting premiums, identifying emerging risks and making underwriting decisions. This podcast breaks down the buzz behind Agentic AI and how it’s reshaping insurance operations.

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