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Claims Apprentice 2023: Episode five – Claims inflation podcast part two

Having recorded their vox pops this week, things get real as Teams Aspire and Connect go into the studio to record their broadcasts.

Focusing on repair costs, Team Connect are up first, with guest contributor Sandip Sidu from Kennedys to give her take on the topic.

Team Aspire follow, looking at personal injury with their own external expert, Kennedys’ Ben Appleton.

So with the microphones ready, and the ‘on air’ light illuminated outside the studio, the big questions are:
• Who will prove to be a natural when the record button is pressed?
• Which team will have the best chemistry?
• Once recorded, edited and uploaded to Insurance Post, which podcast will get the most clicks – and land either Aspire or Connect the win to make it 2-1?
• And, finally, who is looking most like a potential winner as the apprentices get ready for their big interview with Kennedys’ own Alan Sugar, Claire Mulligan, next week?

Watch this episode to find out.

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Voice channels: the hidden front door to fraud

Voice channels, synthetic identities and AI technology are creating new fault lines in insurers’ existing fraud controls. With criminals targeting telephony channels as a gateway to wider fraud activity, this content sheds light on how insurers can use this intelligence to stay one step ahead.

Telephony data is your secret weapon against fraud

Fraudsters today switch easily between web, mobile apps and contact centres, exploiting whichever route offers the least resistance to make bogus policy applications and claims. This content highlights how real-time phone-number intelligence gives insurers a decisive edge in detecting fraud.

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