Why insurers relying purely on post may not be Consumer Duty compliant

Phil Shelley

As the Consumer Duty deadline fast approaches, Phil Shelley, chair of regtech company docStribute and a former Goldman Sachs banker, explains why insurers that are relying on paper communications will struggle to fully comply with the new rules.

The Consumer Duty Regulation lays out the Financial Conduct Authority’s view on the standard of behaviour they want from firms, develops expectations on how they should deliver good outcomes, as well

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Checking the price is right for insurance

Emma Ann Hughes examines how to prove the price is right of cover for different segments of consumers and observes it requires a whole lot more than just knowing the cost of delivering insurance products and services.

Government to consult on leasehold commission ban

In a written statement published yesterday, the Minister of State for Housing, Communities and Local Government has said the government “will go out to consultation very shortly on the detail of the Act’s ban on buildings insurance remuneration”.

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