FCA still asking insurers if they have heard of Consumer Duty

Consumer protection concept

With only four months to go until the Financial Conduct Authority’s Consumer Duty comes into force, the regulator has reached out to insurers to ask if they have even heard of the new set of rules.

At the end of January, the FCA announced it would survey more than 600 firms to understand the progress they are making in implementing the duty, which comes into force for new and existing products

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