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Systemic risk: The burden of being big

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What will the extra scrutiny that comes with being a global systemically important insurer mean for the nine firms given the designation?

The notion of being too big to fail has been inextricably linked to banks in the global financial markets since the collapse of Lehman Brothers in 2008. However, recently, the insurance industry has

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

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