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Are you listening to your customer?

The perception in the insurance market is that all customers care about is price but, as Geoffrey Godding and John Cooper reveal, a recent survey highlighted that brand, financial security and insurer interaction are just as important.

The challenges of the solar market

Solar power is a firm part of the green movement in Europe but, with government cuts becoming increasingly common, Jakki May asks whether this renewable energy will continue to be affordable and efficient.

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