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Editor's comment: The regulation pantomime

stephanie-denton-new

As we head into the pantomime season, it seems the insurance market’s Sleeping Beauty has awoken – and she means business.

The industry could be forgiven for thinking the Prudential Regulation Authority has been kept quiet by the wicked banking queen since coming into force in 2013 with its sister regulator the Financial

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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