IAG UK verdict: 2 call centres to close, 300 jobs to go
IAG this morning announced that UK susidiaries Hastings and Equity Direct proposes to close two of their five contact centres, one in Manchester and one in Leicester. It is subject to consultation.
In a statement IAG said the decision to focus future development of the business over fewer sites has been driven by "automation and changing customer behaviour patterns, where a greater number of
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