Standards response.
Service standards are the main sticking point in the relationship between insurers and brokers, with further unrest caused by merger and acquisition activity, according to Post Magazine's latest broker survey. Jane Bernstein examines the results.
Insurer service standards still leave a lot to be desired and merger and acquisition activity among insurance companies is, so far, not proving beneficial for their broker clients. This is theOnly users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
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